Statement by
Robert Liscouski
Assistant Secretary for Infrastructure Protection
U.S. Department of Homeland Security
Word Version
Before the House Homeland Select Subcommittee on Infrastructure
and Border Security and
Subcommittee on Cybersecurity, Science, and Research & Development
April 21, 2004
Good morning, Chairman Thornberry, Chairman Camp, and distinguished
members of the subcommittees. I am pleased to appear before you
again today to discuss Information Sharing between the Department
of Homeland Security and Critical Infrastructure Sectors.
The recent bombings in Madrid confirm that terrorists are willing
to exploit a wide range of infrastructure vulnerabilities. That
is why we must continue to be vigilant and flexible in our approach
to infrastructure protection. We in the Information Analysis
and Infrastructure Protection Directorate (IAIP) take that mandate
to heart in our collective efforts and activities to protect
the Nation.
Since the inception of DHS in 2003, working in a continuing partnership
with private industry, we have made significant progress in evaluating
and securing our greatest vulnerabilities. In order for this public-private
partnership effort to succeed, increased information sharing is
essential. To this end, we are making exceptional progress in expanding
our information sharing capabilities with respect to all of the
types of information that must be shared including vulnerability
information, exploits, threats, incidents, best practices, and
early warnings.
Today I will discuss with you an overview of the current level
of relationships and information sharing we have with private
industry, illustrating accomplishments with specific examples.
Then I will describe recent initiatives we have implemented to
enhance those relationships. Finally, I will discuss some new
initiatives we are planning for later this year.
DHS and Private Sector Relationships
Any effective relationship with private industry requires engagement at all
levels. IAIP works hard to maintain a comprehensive relationship with private
industry, specifically focusing on the critical infrastructure sectors and
the owners and operators of key assets. This relationship operates on three
levels: 1) policy and strategy; 2) planning and implementation; and 3) operational
execution.
Policy and Strategy
IAIP serves as the executive agent for two Presidential advisory committees:
The National Infrastructure Advisory Council (NIAC) and the National Security
Telecommunications Advisory Committee (NSTAC). Both bodies provide policy and
strategic advice to the President on enhancing public-private partnerships
and on specific strategic issues related to critical infrastructure protection.
The NSTAC is chartered to provide industry-based advice and expertise through
the Secretary of Homeland Security to the President on issues and problems
related to implementing national security and emergency preparedness (NS/EP)
telecommunications policy. It is composed of up to 30 industry chief executives
representing the major communications and network service providers and information
technology, finance, and aerospace companies. Since its inception, the NSTAC
has addressed a wide range of policy and technical issues regarding telecommunications,
information systems, information assurance, critical infrastructure protection,
and other NS/EP communications concerns.
The NIAC, through the Secretary of Homeland Security, provides
the President with expert advice on the security of information
systems for critical infrastructure supporting other sectors of
the economy: banking and finance, transportation, energy, manufacturing,
and emergency government services. Because information and physical
security are inextricably linked within many critical infrastructure
sectors, the Council has addressed issues that cover both. The
NIAC is charged to enhance the partnership of the public and private
sectors, propose and develop ways to encourage private industry
to perform periodic risk assessments, foster improved cooperation
among the Information Sharing and Analysis Centers (ISACs), DHS,
and other Federal Government entities; and advise sector specific
agencies with critical infrastructure responsibilities, sector
coordinators, DHS, and the ISACs. The Council includes chief executives
from industry, academia and State and local government.
Both the NSTAC and the NIAC work closely with the Administration
and IAIP to identify key policy issues of importance to critical
infrastructure protection.
Planning and Implementation
At the planning and implementation level, IAIP works with cross-sector
bodies, such as the Partnership for Critical Infrastructure Security
(PCIS). The PCIS Board consists of all the sector leadership entities
that comprise the “sector coordination mechanism[s]” referred
to in Homeland Security Presidential Directive 7 (HSPD-7). These
leadership entities have been previously affirmed by the sector
specific agencies. Private industry established the PCIS as a forum
to partner across sectors and with the Federal Government to address
critical infrastructure.
IAIP also works with the ISAC Council, whose members represent
many of the ISACs established in infrastructure sectors. Private
industry, on its own volition, organized this forum to share common
issues and best practices, and to find common solutions. ISACs
are established voluntarily by industry sectors to share information
and analysis for alerts, warnings and advisories, and act as a
communication vehicle for best practices and other security information
tailored for each sector.
As a point of entry into the sector, sector leadership entities
have the mission of facilitating sector strategy and policy as
well as coordinating a wide range of critical infrastructure
planning activities, that include national planning involving
critical infrastructures, outreach and awareness, sector vulnerability
assessments, requirements for sector information sharing, identifying
sector-wide best practices, acting as the sector’s point
of contact with the Federal Government at infrastructure protection
meetings, and serving as the strategic communication point back
into the sector and to its members from the Federal Government.
The critical infrastructure sectors are very diverse in their
composition, culture, and operations. Consequently, their level
of collaboration and coordination with the Federal Government,
and with each other, varies widely between sectors. Recognizing
these differences, IAIP has developed a facilitative process
to work in partnership with the Federal sector-specific agencies
(as defined in HSPD-7) to help the sectors organize themselves
as inclusively as possible to identify or construct the "sector
leadership entity" for critical infrastructure protection.
This leadership entity could be an individual, entity or group.
Examples of how IAIP actively engages in this sector development
activity can be found today in the Agriculture and Food sectors
(in partnership with HHS and USDA), the Public Health sector
(in cooperation with HHS), the Postal and Shipping sector, the
Water sector (in cooperation with EPA), and the Emergency Services
sector.
IAIP leadership met frequently with both the PCIS and the ISAC
Council throughout the last year, and continues to meet with
them, to understand and gain deeper knowledge of sector issues
from the private sector representatives on various aspects of
infrastructure protection. Out of one of the briefings provided
by IAIP to the ISAC Council, the Council, on its own initiative,
developed a series of white papers on information sharing for
its own use in strategic planning, and shared them with IAIP.
With the support of IAIP, the PCIS Board and the ISAC Council
began holding joint meetings in December, 2003. They have worked
jointly and independently on various initiatives. In joint sessions,
DHS has provided comprehensive briefings on its initiatives and
critical issues, which have led the joint PCIS/ISAC Council to
begin identifying specific activities, tools/methodologies development,
and programs undertaken by each specific sector and then shared
across sectors as best practices to improve each sector's security.
This study has helped each sector identify gaps as they compare
their activities. This joint body represents a major forum for
joint communication with the critical infrastructure sectors.
IAIP has embarked upon national level planning efforts that will
involve the private sector in the development and/or implementation
of the plan. Under HSPD-7, IAIP has embarked upon the development
of the National Infrastructure Protection Plan (NIPP). This National
Plan will cover the 13 critical infrastructure sectors and four
categories of Key Resources. Sector-Specific Agencies both internal
to and external to DHS will have the lead for drafting these
17 sector-specific plans, which will be integrated into the National
Plan. The public-private partnership in this Plan will be realized
through engaging the private sector in the planning process as
represented by their ISACs, sector coordinators, and other recognized
sector stakeholders so that their knowledge and information will
be reflected in the substance of the Plan itself.
In a second national planning effort under HSPD-5, DHS's Office
of Headquarters Integration Staff, along with the Department’s
directorates, is developing the National Response Plan. For the
first time, the National Response Plan, which integrates the
various federal response plans, will include the private sector
as an essential element in preparedness, response, and recovery.
Relationships must be maintained at this level in order to assure
coordinated and integrated plans and programs that utilize resources
optimally and to assure engagement of operational leadership within
the private industry for mutual planning and goals setting.
Operational Execution
At the operational level, IAIP works on daily, periodic and situational
basis with ISACs sharing information on threats, developing suggested
protective actions, and alert and warnings. There are currently
14 ISACs spanning most of the HSPD-7 critical infrastructures.
ISACs serve as a gateway between DHS and the industry for two-way
information sharing and provide the industry with an information
clearinghouse for each sector. Through the up-to-date distribution
lists maintained by the ISACs, DHS is able to quickly disseminate
threat warnings to identified entities within each sector.
To a lesser degree, ISACs and their members provide DHS with incident
and suspicious activity information. This type of information holds
the potential for completing the situational awareness picture
(together with Intelligence Community and Law Enforcement information)
concerning possible threats to the nation's critical infrastructures.
In my organization, the Infrastructure Coordination Division (ICD)
and National Communications System (NCS) are the two IAIP divisions
responsible for maintaining and enhancing relationships with the
private sector through their ISACs, the latter with specific responsibility
for the telecommunications sector. Staff from both divisions participate
actively in ISAC related Advisory Groups, Committees, Task Forces
and Working Groups and maintain day-to-day contact with the ISACs.
In addition, the Protective Security Division (PSD), also within
the Office of Infrastructure Protection, has worked with owners
and operators of specific categories of critical assets to develop
and tailor protective practices for these assets. An example
of this type of product is the guidelines for protecting refineries
that the oil industry published last year. This type of work
complements the "buffer zone" approach for communities
that the division has developed and deployed over the last fourteen
months. In addition, PSD is deploying regional/ field security
representatives to work directly with the owners and operators
of critical infrastructure facilities and community leaders to
address protective measures. Together, these practices constitute
a holistic approach to infrastructure protection, looking at
the activity from a "whole systems" perspective, and
providing for a "layered" defense for the nation’s
critical assets.
In support of integrated operations, DHS's predecessor agencies
have granted security clearances to industry representatives
when the purpose is to help the Federal Government maintain and
enhance our national security, which includes critical infrastructure
protection. Clearances historically have been given to individuals
who have unique expertise, not available in government, on critical
infrastructure protection, operations, or technology or who must
take specific protective actions in response to classified information.
In the past, IAIP sector analysts have specifically relied on
ISAC and industry experts, generally with secret-level clearances,
to help them assess sector threat, risk, and vulnerability information.
In particular, these industry representatives work closely with
DHS analysts to ensure that government-generated warning products
(e.g. Advisories and Information Bulletins), when declassified
to permit broad industry distribution, still contain information
that provides "value added" actionable intelligence
when disseminated to sector members. DHS is continuing to refine
and working to accelerate the process for granting security clearances
to key sector individuals to assist DHS, and ultimately their
own sectors, regarding the production and receipt of timely and
actionable threat information.
In February, 2003, President Bush issued the National Strategy
to Secure Cyberspace (“the Strategy”). DHS recognized
that in order to meet many of the mandates in the Strategy and
other objectives addressing greater national cyber security,
we needed to create an operational mechanism for building a cyber
security readiness and response system. As such, through an initial
partnership with the CERT Coordination Center (CERT/CC) at Carnegie
Mellon University, we created the U.S. Computer Emergency Readiness
Team, or US-CERT. Through that partnership, US-CERT is able to
leverage, rather than duplicate, existing capabilities and accelerate
national cyber security efforts. US-CERT provides a national
coordination center that links public and private response capabilities
to facilitate information sharing across all infrastructure sectors
and to help protect and maintain the continuity of our Nation’s
cyber infrastructure. The overarching approach to this task is
to facilitate and implement systemic global and domestic coordination
of deterrence from, preparation for, defense against, response
to, and recovery from, cyber incidents and attacks across the
United States, as well as the cyber consequences of physical
attacks. To this end, US-CERT is building a cyber watch and warning
capability, launching the US-CERT Partnership Program to build
situational awareness and cooperation, and coordinating with
U.S. Government agencies and the private sector to deter, prevent,
respond to and recover from cyber – and physical – attacks.
Through its Internet portal, US-CERT is a crucial component of – and
a distribution tool for – our cyber security awareness
activities.
On January
28, 2004, the Department of Homeland Security through US-CERT
unveiled
the National Cyber Alert System, an operational
system developed to deliver targeted, timely and actionable information
to Americans to secure their computer systems. As the U.S. Government,
we have a responsibility to alert the public of imminent threats
and to provide protective measures when we can, or least provide
the information necessary for the public to protect their systems.
Furthermore, it is also important to inform the public about the
true nature of a given incident, what the facts are, and what steps
they can and should take to address the problem. The offerings
of the National Cyber Alert System provide that kind of information,
we have already issued several alerts and the initial products
in a periodic series of “best practices” and “how-to” guidance
messages. We strive to make sure the information provided is understandable
to all computer users, technical and non-technical, and reflects
the broad usage of the Internet in today’s society. As we
increase our outreach, the National Cyber Alert System is looking
at other partners to distribute information to as many Americans
as possible.
As the strategy acknowledged, one of our most important constituencies
is the private sector. It is estimated that eighty-five percent
of America's critical infrastructure is owned and operated by private
companies, and technology developed by industry continues to fuel
the growth and evolution of the Internet. In December 2003, the
National Cyber Security Division (NCSD) co-hosted the first National
Cyber Security Summit in Santa Clara, California with the Information
Technology Association of America, TechNet, the Business Software
Alliance, and the U.S. Chamber of Commerce. This event was designed
to energize the public and private sectors to implement the Strategy.
The Summit allowed the Department of Homeland Security to work
side-by-side with leaders from industry to address the key cyber
security issues facing the Nation. Five interest areas were established
to focus specifically in the areas of:
* Increasing awareness
* Cyber security early warning
* Best practices for information security corporate governance
* Technical standards and common criteria
* Security across the software development lifecycle
Perhaps most importantly, the Summit served as a call to action.
It represented a logical transition point from developing a national
strategy to energizing the public-private partnership to implement
concrete, measurable actions to improve the security of America’s
cyber systems. Over the past few weeks, summit participants have
put forward options for potential solutions in each of these key
areas for both the public and private sector. We are excited that
the private sector is showing such initiative and we are committed
to working together.
DHS is also a sponsor of the National Cyber Security Alliance (NCSA)
and StaySafeOnline, a public-private organization created to educate
home users and small businesses on cyber security best practices.
Other NCSA sponsors include: The Federal Trade Commission, AT&T,
America Online, Computer Associates, ITAA, Network Associates,
and Symantec. DHS is providing matching funds to expand the NCSA
end-user outreach campaign, which will include a Fall 2004 Public
Service Campaign to increase awareness among Americans about key
cyber security issues.
In operational relationships of this kind, adding value, efficiency
and customer orientation is the key to building trust and sustaining
relationships. IAIP has worked hard to enhance its capabilities
in this regard over the last year with these activities. These
relationships represent on-going efforts that are essential for
efficient planning and implementation coordination. The long term
commitment of communications between the federal government and
the private entities is an essential element of building successful
public-private partnerships.
Private Public Partnerships Information Sharing
Adequate, actionable information is an essential enabler for all facets of
critical infrastructure protection, from deterrence to response. Congress recognized
its importance in the new tools it provided to DHS to obtain and protect, analyze
and disseminate information from a wide variety of sources. Private industry
owners and operators of critical infrastructure have long understood their
responsibility for assuring their operations under a multitude of circumstances
ranging from accidents to natural disasters. They now must add terrorism to
the list of natural and manmade hazards they must consider and accommodate
in their investments and response preparedness. The Federal government alone
cannot protect this nation's expansive and widely distributed national infrastructures.
IAIP needs private industry to be fully engaged in our national CIP program.
Consequently, two-way information sharing with the owners and operators of
critical infrastructures remains one of our highest priority public private
partnerships.
Current Information Sharing Initiatives
The Information Sharing and Analysis Center (ISAC) has emerged over the last
several years as a primary conduit for information sharing between the Federal
government and many critical infrastructures and key resource industries. Each
ISAC structure and operations tends to reflect the culture, structure and operating
processes of their sector. The ISACs continue to evolve. They began with a
focus on cyber security vulnerabilities and incidents. Since September 11,
2001, most share information on physical incidents as well.
ISACs have widely varying levels of maturity and capability. ISACs have served
a valuable role in private partnership information sharing. The purpose of
the ISAC is to provide an efficient conduit for dissemination, sharing and
communications of indications, warnings, and advisories related to potential
threats vulnerabilities and incident data.
The Northeast Blackout of last year is a good example of cooperation and effective
communications between IAIP and the Electric Power industry through the industry's
Electric Sector - ISAC. At the time of the power outage the ES-ISAC had already
been well established and lines of communication between the ISAC and IAIP
were in place. By approximately 4:30 pm EDT, 15 minutes after the initiation
of the power outage, the IAIP's electric sector specialist was on the phone
with the ES-ISAC to establish a preliminary estimate of the extent of the outage
and to determine whether it had ceased to spread. Following discussions with
the ISAC, we were able to make an assessment that the outage did not appear
to have been caused by terrorist activity. This information was immediately
elevated to Secretary Ridge and to the White House.
Every couple of hours throughout the night, and somewhat less frequently over
the next several days, the ES-ISAC conducted conference calls with industry
representatives to assess restoration efforts. These calls were summarized
in a Situation Report that was provided to senior officials within DHS and
to each IAIP Infrastructure Sector lead for cross-infrastructure sharing purposes
(since every sector depends upon electricity). In addition, the ES-ISAC structure
was used effectively to share information with other industry sectors that
are dependent on electricity. For example, on the evening of the power outage,
the IAIP electric power staff addressed a conference call of the Financial
Sector-ISAC and was able (based on earlier ES-ISAC inputs) to estimate the
duration of the interruption of power supplies to New York City. In summary,
the August 14th power outage demonstrated that the ISACs are an effective mechanism
for receiving information from the private sector as well as for providing
information to the private sector during a crisis.
A long standing example of the utility of ISACs is the National Communications
Center Telecommunications-ISAC, which is the primary DHS interface with the
Private Sector for the telecommunications infrastructure. Built on an existing
information sharing body, the NCC Telecom-ISAC is grounded by well-established
trust. This mature, close relationship with industry is Government-supported,
which facilitates the ISAC's ability to provide a value-added service, reaching
out to the entire sector. This has provided a great role model for other ISACs.
In the past,
the Federal Government would conduct readiness and terrorism
exercise in
the absence of private sector participation.
For example, in the TOPOFF-1 and TOPOFF-2 exercise series, the
private sector owners and operators of infrastructure were excluded
from "exercise play", with the sole exception of hospitals,
which were always one of the key operations being "stressed
and tested" in those types of exercises. In contrast, based
on prior planning and coordination by the U.S. Secret Service component
of DHS, a Financial Services (FS)-ISAC Table Top Exercise was held
in New York, March 2003 soon after the standup of the Department.
DHS staff attended the exercise to observe the scenario play and
to ensure that participants were aware of DHS's role, including
ICD role, in aiding with real-world recovery operations. The event
was well received by the financial sector participants.
Building on this effort and working with the state homeland security
advisors, DHS has continued these exercises in, Chicago, San
Francisco, Houston, and now, concurrent with this testimony,
from 19-22 April 2004, the FS-ISAC is hosting its next Tabletop
exercise in St. Petersburg, Florida. The exercise will include
two days of interactive tabletop play. DHS is sponsoring this
event and staff will be actively participating in the exercises.
From the lessons learned of TOPOFF-2 and these other table top
exercises, IAIP recognizes the need to engage our private sector
partners in these planning and execution of these national level
exercises. Exercises, of all kinds, tabletop, command post and
full scale; are powerful 'best practice' training tools and provide
another venue for information sharing. IAIP plans to continue
to include the private sector in future exercises whenever it
makes sense to do so.
New Information Sharing Initiatives
The Administration and Congress have provided additional tools to enhance information
sharing with the private sector. I will now discuss IAIP's new information
sharing initiatives.
As the primary
operational interface with the nation's critical infrastructures,
ICD continues
to pass timely and substantive threat
information to the private sector. At daily and/or weekly teleconferences,
sector analysts provide the critical infrastructures via the ISACs
with unclassified threat updates on terrorist activities potentially
affecting their systems and facilities. In addition, classified
threat briefings are presented to cleared ISAC representatives
and their industry members on a quarterly or semi-annual basis.
To maintain appropriate situational awareness for each sector – a
key division objective – ICD analysts on an ad hoc basis
also provide timely assessments of high threshold threats to critical
infrastructures through the ISACs. In addition, ICD sector analysts
routinely assist IA analysts in preparing warning products that
identify and communicate infrastructure-specific threats and incident
trends.
The National Infrastructure Coordinating Center (NICC) uses the
Infrastructure Protection (IP) Executive Notification Service (ENS)
to quickly notify ISAC leadership and Sector Coordinators of critical
infrastructure events ranging from notification of imminent threats,
dissemination of sector-specific warning products, and changes
in national threat level. ENS delivers rapid internal and external
messaging capability among government and private sector partners
and provides Interactive Secure Authentication, which ensures confidentiality
of communications, as well as confirmation of receipt.
Protected Critical Infrastructure Information
Critical to the Department of Homeland Security's mission is the
ability to effectively share information with homeland security
partners across the country to better protect the nation's critical
infrastructure. The Critical Infrastructure Information (CII)
Act and implementing regulations provide private industry assurances
that critical infrastructure information they voluntarily share
with the government will be protected from release to the public
and from use in civil litigation. The PCII Program enables the
Department to receive critical infrastructure information that
would not have previously been available to the government, thereby
allowing for a better understanding of threats, vulnerabilities
and the security of the nation's critical infrastructure.
With the protection from FOIA disclosure offered by the CII Act,
the private sector can share sensitive and confidential information
that can be analyzed to identify threats and vulnerabilities. Such
analysis will provide the basis not only for developing measures
to deter the threats and mitigate the vulnerabilities to which
the critical infrastructure is exposed, but also for improving
Federal, State, and local governments' emergency preparedness posture
to respond to any attacks more effectively.
The benefits to private industry are both practical and patriotic.
Information sharing will result in better identification of risks
and vulnerabilities, which individual companies can use to help
protect their assets. By voluntarily sharing such critical information,
private industry demonstrates responsiveness to Government need
and the public good. Private industry is demonstrating good corporate
citizenship that may save lives and protect our hometowns. By participating
in the PCII Program, industry is helping to safeguard and prevent
disruption to the American economy and way of life.
National Infrastructure Coordination Center (NICC)
The NICC is currently developing capabilities towards its targeted
operational capacity. Now in its third month of official operation,
the NICC is collecting and analyzing best practices. While this
analysis begins with watch center models, it also includes management
practices, information sharing systems, and other process development
models from a broad range of industries. The NICC will also work
with its IAIPs public and private sector partners to ensure that
its operational models most effectively and efficiently meet their
needs.
DHS designed the NICC specifically to maintain operational awareness
of the nation's critical infrastructures and key resources in collaboration
with both private partners and counterpart government agencies.
The NICC also, by design, provides DHS with the ability to coordinate
information sharing between government, ISACs, and other industry
partners. The NICC functions as an extension of the Homeland Security
Operations Center (HSOC).
Homeland Security Information Network
With the announcement by the Secretary of the Homeland Security
Information Network (HSIN) in March, DHS provides a new capability
for enhancing many of the critical infrastructure ISACs' capabilities
to communicate with their sectors. The system provides a secure
encrypted backbone capability for participants to communicate Sensitive
But Unclassified (SBU) information with DHS, with each other, and
other communities of interest that have information that may be
useful to them. It provides a collaborative feature that allows
government and industry participants to work together in real-time
on problem solving. It has alerting and notification features to
disseminate information to members of a sector or across sectors.
The system provides the capability for sectors to interact with
each other on the system as necessity dictates. These features
provide support for a basic and common communications service among
ISACs.
By providing access to these capabilities to the critical infrastructure
ISACs, IAIP adds value as a partner to the ISACs by removing duplication
of costs in implementation and operations, and accelerates the
development of value of the ISACs to their sectors. From experience
with its use through the JRIES community (consisting of law enforcement
at Federal, state and local levels) the collaborative and real-time
aspects of the system actually increases the pace and volume of
information sharing. Pilots with volunteer critical infrastructure
sectors will begin this year, with support from the Infrastructure
Coordination Division.
We have seen great progress in two way information sharing with
the private sector and these examples are illustrative of our
efforts.
Conclusion
This Administration has upheld a consistent policy that public private partnerships
be one of the pillars of national critical infrastructure protection. Partnerships
are an essential element described in every national strategy document that
we have published on homeland security and critical infrastructure protection.
This policy recognizes the new environment of terrorism, where both threats
and vulnerabilities are continuously evolving in both physical and cyber space,
will require an unprecedented adaptability and cooperation of the stakeholders.
Since 85% of the critical infrastructures are owned and operated by private
industry, how could a sustained effort be institutionalized to protect them?
Only a full understanding by the stakeholders of their own vested interests
related to this issue could sustain such an effort and commitment. Public-private
partnerships are the only means that is responsive enough and adaptive enough
to accomplish our national goals in a scalable, sustainable, and effective
way.
We have learned many lessons about developing effective partnerships both from
our legacy agencies and from our own experiences since DHS was implemented
in 2003. I would like to share three of these with you today. Lesson 1 - Partnerships
require a set of mutually determined objectives and deliverables to achieve
a value proposition and trust. Lesson 2 - Participation in planning and objectives
setting is essential to the success of the partnership. Both sides must understand
the expectations, values, concerns, risks and individual objectives of each
participant. Lesson 3 - Constant communication between all of the parties is
an essential imperative.
With years of experience by agencies that are now part of DHS,
the successful partnerships built between federal lead agencies
and their counterparts in industry were those where the federal
lead agencies educated and learned, convened, listened and responded
and then supported their industry counterparts who took the lead
to implement programs to protect themselves. The Federal government
sharing useful, actionable information on threats induces greater
information sharing by industry in return. Making it easy for industry
to receive and provide information, providing products and services
in return, based on that information, and working with owners and
operators to develop and implement consistent and generally accepted
protection practices, will add value to any partnership.
In all relationships, there are challenges. Strong long-term
relationships depend, however, on how well the participants handle,
learn from, and adapt to those challenges. Some lessons learned
from the recent past in our dialogue with industry include involving
them in planning, mutual goals setting and development of operational
learning, such as input into our national plans, the NIPP and
NRP, and direct participation in major exercises such as TOPOFF3.
We have responded and adapted to many of the needs and expectations
of industry in support of their protection strategies and programs.
Some private institutions have committed tremendous resources
in time and money to supporting this national initiative, not
just for their individual institution but for their industry
as whole. Even before 9/11, some were doing so. Terrorists have
innumerable weapons and targets of choice in our open society.
In order to sustain an effective national CIP program, we need
critical infrastructure sectors' cooperation, expertise and creativity
to find the most effective and efficient ways to protect their
sectors. It is incumbent upon DHS to develop and strengthen these
partnerships and we will do so because there is more to do to
help secure our homeland.
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