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- Alt.spam FAQ (1/1) or "Figuring out fake E-Mail & Posts". Rev 20010410From: gandalf@digital.net (Ken Hollis) Newsgroups: alt.2600,alt.spam,alt.newbie,news.admin.net-abuse.misc,news.admin.net-abuse.email,news.admin.net-abuse.usenet,alt.answers,news.answers Followup-To: news.admin.net-abuse.misc,alt.spam,news.admin.net-abuse.usenet Subject: - Alt.spam FAQ (1/1) or "Figuring out fake E-Mail & Posts". Rev 20010410 Message-ID: <gandalf-ya023580001004012141590001@news> Organization: I eat people who spam for breakfast ... Don't spam me :-) ... Summary: This posting describes how to find out where a fake post or e-mail originated from. X-Newsreader: Yet Another NewsWatcher 2.3.5 Date: Wed, 11 Apr 2001 02:42:02 GMT X-Complaints-To: abuse@home.net X-Trace: news1.rdc1.tx.home.com 986956922 24.11.12.78 (Tue, 10 Apr 2001 19:42:02 PDT) NNTP-Posting-Date: Tue, 10 Apr 2001 19:42:02 PDT Archive-name: net-abuse-faq/spam-faq Posting-Frequency: monthly Last-modified: 20010410 URL: http://ddi.digital.net/~gandalf/spamfaq.html Greetings and Salutations: This FAQ will help in deciphering which machine a fake e-Mail or post came from, and who (generally or specifically) you should contact. The three sections to this twelve portion FAQ (With apologies to Douglas Adams :-)) : o Introduction o Tracing an e-mail message o MAILING LIST messages o Reporting Spam and tracing a posted message o WWW IP Lookup URL's o Converting that IP to a name o What to do with "strange" looking Web links o Getting a World Wide Web page busted o A list of Usenet complaint addresses o Hoaxes, Fraud on the Internet and The MMF (Make Money Fast) Posts o Trying to catch the suspect still logged on o Filtering E-Mail BlackMail, procmail or News with Gnus o Rejecting E-Mail from domains that continue to Spam o Misc. (Because I can't spell miscellaneous :-)) stuff I couldn't think to put anywhere else. o Origins of Spam o How *did* I get this unsolicited e-mail anyway? o How To Respond to Spam o Firewalls and protecting your computer o Revenge - What to do & not to do (mostly not) o Telephoning someone o Snail Mailing someone o 1-900, 1-800, 888, 877 and 1-### may be expensive long distance phone calls o Junk Mail - The Law o Additional Resources - Lots Of Links and a *really* good book Introduction ============================================ Please feel free to repost this, e-mail it, put this FAQ on CD's or any other media you can think of. The latest & greatest version of the Spam FAQ is found at: http://ddi.digital.net/~gandalf/spamfaq.html PLEASE email follow-ups, additions / changes to gandalf@digital.net My news source is OK, but I sometimes miss items. I accept all and any input. I consider myself to be the manager of this FAQ for the good of everyone, not the absolute & controlling Owner Of The FAQ. I do not always write in a completely coherent manner. What makes sense to me may not make sense to others. If the community wants something added or deleted, I will do so. I removed any e-mail and last name references to someone making a suggestion / addition. This is so that someone doesn't get upset at this FAQ and do something stupid. If you don't mind having your e-mail in this FAQ (or where it is required), please tell me and I will add it back in. First off if you received a spam (Unsolicited Commercial E-Mail) there is no "easy" way to get the spam stopped. Generally if you reply (unsubscribe) all this does is confirm that your e-mail address is "live" and just gets your e-mail address sold to other spammers. Spam has to be delt with one at a time. Sorry, it isn't easy to stop the spam. The "Internet" (the collective non-profit and profit entities of the network) is trying to fix this problem but it is taking time. Before trying to determine where the post or e-mail originated from, you should realize that (just like the The National Enquirer http://www.nationalenquirer.com/ or a logical argument from Canter and Siegel) the message will have *some* amount of truth, but all or most of the information may be forged. Be careful before accusing someone. Commands used in this FAQ are UNIX & VMS commands. Sorry if they don't work for you, you might wish to try looking around at your commands to find an equivalent command (or I might be able to help out some). There are programs for the Macintosh and Windows machines that do the same thing the UNIX commands do, see the above URL's for where to locate this software. And no, I am not going to tell you how to post a fake message or fake e-mail. It only took me about 2 days (a few hours a day) to figure it out. It ain't difficult. RTFM (or more appropriately, Read The @&%^@# RFC). Every e-mail or post will have a point at which it was injected into the information stream. E-mail will have a real computer from which it was passed along. Likewise a post will have a news server that started passing the post. You need to get cooperation of the postmaster at the sites the message passed thru. Then you can get information from the logs telling you what sites the message actually passed thru, and where the message "looked" like it passed thru (but actually didn't). Of course you do have to have the cooperation of all the postmasters in a string of sites... Tracing an e-mail message ============================================ To trace the e-mail you have to look at the header. Most mail readers do not show the header because it contains information that is for computer to computer routing. The information you usually see from the header is the subject, date and the "From" / "Return" address. About the only thing in an e-mail header that can't be faked is the "Received" portion referencing your computer (the last received). You will need to take a look at the headers on the message as follows (Thanks to Michael, Piers and others) : Claris E-Mailer - under Mail select Show Long Headers. Eudora (before ver. 3) - Select Tools , Options... , then Fonts & Display then Show all headers Eudora (ver. 3.x, 4.x IBM or Macintosh) - Press the BLAH button on the incoming mail message For Mac Eudora 4.x, hitting the following will cause Eudora to alter its default setting so that BLAH will be automatically selected for all new email received after this switch is set: <x-eudora-setting:123=y> When checked, Eudora will show all the headers from messages, not just an abbreviated set. HotMail - To expose the full message header, click "Options" on the Hotmail Navigation Bar on the left side of the page. On the Options page, click "Preferences." Scroll down to "Message Headers" and select "Full." For Lotus Notes 4.6.x - From the menu bar, select Actions, then Delivery Information. Copy the information from the bottom box into your e-mail report at the top of the spam. For Lotus Notes R5 - From the menu bar, select Actions, then Tools, then Delivery Information. Copy the information from the bottom box into your e-mail report at the top of the spam. MS Outlook - Double click on the email in your inbox. This will bring the message into a window. Click on View - Options. You can also open a message then choose File....Properties....Details. MS Outlook Express - Alt-Enter, or Alt-F then R. MS Outlook Express - More Detailed: To look for, copy and send headers In Outlook Express 1- Press CTRL F3 2- Press CTRL A 3- Press CTRL C 4- Press Alt F4. (At this point the message is already copied) 5- Open a new message. Right click and paste or select Edit and paste. Netscape 3 - In the Netscape Mail window, click View/Document Source. Netscape 4.xx - Double click on the email in your inbox. Click on View - Headers - All. PINE - You have to turn on the header option in setup, then just hit "h" to get headers. Yahoo - 1.Log into your Yahoo! Mail account. 2.Click the "Options" link on the left-hand navigation bar. 3.Click the "Mail Preferences" link on the right. 4.Locate the Show Headers heading and select "All." 5.Click the "Save" button to put your new settings into effect. Programs that do not comply with any Internet standards (like cc-Mail, Beyond Mail, VAX VMS) throw away the headers. You will not be able to get headers from these e-mail messages. Aussie tells us that in Pegasus to view the full headers for each message, use CTRL-H. This will show the full headers for the particular message, but will not add them to any reply or forward. You need to cut/paste the message into the reply/forward to send these headers. Richard tells us with Nettamer, a MS DOS based email and USENET group reader you must save the message as an ASCII file, then the full header will be displayed when you open the saved file with your favorite ASCII editor. At this point if you are "pushing the envelope" on your ability to figure out how to get that complaint to the correct person, I would suggest joining the Usenet group alt.spam or news.admin.net- abuse.email and post the message with a title like "Please help me decipher this header". Unfortunately there is no "single" place to complain to about spam (or Unsolicited Commercial E-Mail). Complaints have to be directed to the correct ISP (Internet Service Provider) that the spam originated from. See the below section entitled "Reporting spam". URL's to help you figure out how to look at the headers: http://www.concentric.net/~Nvam http://www.rahul.net/falk/mailtrack.html A little different description of headers: http://help.mindspring.com/features/emailheaders/index.htm http://help.mindspring.com/features/emailheaders/extended.htm http://www.mcs.net/~jcr/junkemaildeal.html - Another Header Analysis http://www.stopspam.org/email/headers/headers.html - In depth header analysis There is spamming software that sends the e-mail directly to your computer. This makes only one received line in the e-mail making your life many times easier. The computer that is not your computer is the spamming computer. Also, please look through the body of the message for e-mail addresses to reply to. Complain to the postmasters of those sites also (see below for a list of complaint addresses). Gregory tells us that assuming a reasonably standard and recent sendmail setup, a Received line that looks like : Received: from host1 (host2 [ww.xx.yy.zz]) by host3 (8.7.5/8.7.3) with SMTP id MAA04298; Thu, 18 Jul 1996 12:18:06 -0600 shows four pieces of useful information (reading from back to front, in order of decreasing reliability): - The host that added the Received line (host3) - The IP address of the incoming SMTP connection (ww.xx.yy.zz) - The reverse-DNS lookup of that IP address (host2) - The name the sender used in the SMTP HELO command when they connected (host1). Looking at the below we see 6 received lines. Received lines are like links in a chain. The message is passed from one computer to the next with no breaks in the chain. The received lines indicate that it ended up at ddi.digital.net (my computer) from mail.bestnetpc.com. It was received at mail.bestnetpc.com from unknown (HELO paul-s.-aiello) ([205.160.183.123]). The last three lines suggests that it was received at in2.|bm.net from mh.tomsurl|.com and from reb50.rs41|1date.net. Since none of these computers are in the first two received lines then we can ignore these lines and every received entry after this line (this UCE had 4 or 5 more faked Received lines in it that were deleted for this example). We also know that these lines are faked because no domain name has a "|" character in the name. Domain names only have alphabetic or numeric characters in the name. Do not get confused by the "Received: from unknown" portion. The word "unknown" can be *anything* and should be ignored, this is whatever the spammer put in the SMTP HELO command when they connected to the SMTP server. Received: from mail.bestnetpc.com (IDENT:qmailr@mail.bestnetpc.com [205.160.183.3]) by ddi.digital.net (8.9.1a/8.9.1) with SMTP id CAA10768 for <gandalf@digital.net>; Thu, 26 Nov 1998 02:55:11 -0500 (EST) Received: (qmail 25259 invoked from network); 26 Nov 1998 08:05:49 - 0000 Received: from unknown (HELO paul-s.-aiello) ([205.160.183.123]) by mail.bestnetpc.com with SMTP; 26 Nov 1998 08:05:49 -0000 Received: (from uudp@lcl|lhost) by in2.|bm.net (8.6.9/8.6.9) id CFF569794 for <suppressed>; Thursday, November 26, 1998 Received: from tomsurl|.com (mh.tomsurl|.com [100.257.57.69]) by m4.tomsurl|.com (8.6.12/8.6.12) with ESMTP id PAA21932 Thursday, November 26, 1998 Received: from reb50.rs41|1date.net (root@reb50.rs41|1date.net [256.36.1.176]) by tomsurl|.com (8.6.12/8.6.12) with ESMTP id PBA023891 for <suppressed>; So we complain to whomever owns unknown (HELO paul-s.-aiello) ([205.160.183.123]). Make sure that you do a nslookup (or use http://samspade.org/t/ , put the address in the section "address digger", click on Whois IP block and Traceroute and click on "do stuff") on the IP address's. I try to verify 205.160.183.123 is paul- s.-aiello. Indeed paul-s.-aiello does not even exist and 205.160.183.123 does not resolve to a name when I do a NSLookup. Next would be a traceroute. See further below for more in-depth tracking on resolving an IP. IP portion = 205.160.183.123 Traceroute 205.160.183.123 gives us: Step Host IP Find route from: 0.0.0.0 to: 205.160.183.123 (205.160.183.123), Max 30 hops, 40 byte packets <snip> 13 acsi-sw-gw.customer.alter.net. (157.130.128.26 ): 235ms 14 atlant-ga-2.espire.net. (206.222.97.24 ): 272ms 15 206.222.104.37 (206.222.104.37 ): 279ms 16 orland-fl-1-a5-0.espire.net. (206.222.99.7 ): 362ms 17 iag.net.orland-fl-1.espire.net. (206.222.106.6 ): 195ms 18 d1.s0.gw.dayb.fl.iag.net. (207.30.70.38 ): 230ms 19 s0.gw.bestnetpc.net. (207.30.70.254 ): 231ms 20 * * * 21 205.160.183.123 (205.160.183.123): 372ms See the traceroute section below for how to interpret the "*" (and other codes) that are returned from a traceroute. Note - if you see something like the following realize that the only portion you can trust is within the "([" and the "])". The spammer put in the (faked) portion "mail.zebra.net (209.12.13.2)" : Received: from mail.zebra.net (209.12.13.2) ([209.12.69.42]) Kamiel tells us that you might also want to make sure that the IP is not hosted by an intermediary site. Check it out at: http://www.arin.net You should complain to the abuse@ or postmaster@<Last Two or Three words at the end of the name>. I would complain to abuse@iag.net OR abuse@espire.net (but NOT both sites) since after looking below at the list of complaint addresses in this FAQ there are no alternate addresses for iag.net or espire.net. Unless it is a "major provider" (someone in the below complaint list) I usually complain to the upstream provider rather than risk the chance of complaining to the spammer and being ignored. If you go too far up the chain, however, it may take quite some time for the complaint to filter down to the correct person. Louise tells us that you are entitled to make an 'alleged' accusation but to prevent yourself from being libel, prefix your statement with:- "Without prejudice: I suspect you are the culprit of such and such." The constitutional and legal boundary of 'Without prejudice' exempts Politician's opinions being spoken publicly and this prefix is often adopted by Solicitors (English) or Lawyers/Attorneys (USA). I use : abuse@XXXXX - Without prejudice I submit to you this Unsolicited Commercial E-Mail is from your user XXXX. UCE is unappreciated because it costs my provider (and ultimately myself) money to process just like an unsolicited FAX. Please look into this. Thank you. BE SURE to verify the IP address. Windows '95 machines place the name of the machine as the "name" and place the real IP address after the name, meaning a spammer can give a legitimate "name" of someone else to get someone innocent in trouble. A spammer at cyberpromo changed their SMTP HELO so that it claimed to be from Compuserve. The Received line looked like the below, but a quick verification of the IP address 208.9.65.20 showed it was indeed from cyberpromo : Received: from dub-img-4.compuserve.com (cyberpromo.com [208.9.65.20]) by karpes.stu.rpi.edu The below e-mail was passed to me thru a "mule" (un1.satlink.com [200.9.212.3]). The Spammer hijacked an open SMTP port to reroute e- mail to me: Received: from un1.satlink.com (un1.satlink.com [200.9.212.3]) by ddi.digital.net (8.9.1a/8.9.1) with ESMTP id GAA06372; Fri, 27 Nov 1998 06:53:20 -0500 (EST) Received: from usa.net ([209.86.128.234]) by un1.satlink.com (Netscape Messaging Server 3.54) with SMTP id AAT2FEA; Fri, 27 Nov 1998 08:46:07 -0200 A NSLookup on 209.86.128.234 resolves to user38ld07a.dialup.mindspring.com, so after I complain to mindspring.com I also send the postmaster of the open SMTP port the following : postmaster@XXXXX - Your SMTP mail server XXXXX was used as a mule to pass (and waste your system resources) this e-mail on to me. You can stop your SMTP port from allowing rerouting of e-mail back outside of your domain if you wish to. FYI only. Info on how to block your server, see: http://maps.vix.com/tsi/ http://mail-abuse.org/rbl/usage.html http://samspade.org/t/ http://www.abuse.net/relay.html - Test for server vulnerability Now that Cable Modems are so popular, companies are starting to put their "personal" e-mail servers on cable / DSL modems and are (of course) not configuring them correctly. I received UCE from an open SMTP server: Received: from SDMAIN (DT1-A-hfc-0251-d1132e93.rdc1.sdca.coxatwork.com [209.19.46.147]) by ddi.digital.net (8.9.3/05.21.76) with SMTP id SAA04761; Fri, 30 Mar 2001 18:35:24 -0500 (EST) Received: from Received: (qmail 554 invoked from network); 25 Mar 2001 23:56:02 (ip207.miami41.fl.pub-ip.psi.net [38.37.111.207]) by SDMAIN; Fri, 30 Mar 2001 10:19:58 -0800 Complain to Cox ( abuse@home.com in this case) about their open SMTP server. There are some systems that "claim" to "cloak" e-mail. It is not true. If you receive one that looks like the following : Received: from relay4.ispam.net (root@[207.124.161.39]) by ddi.digital.net (8.8.5/8.8.5) with ESMTP id KAA28969 for <gandalf@digital.net>; Thu, 26 Jun 1997 10:41:46 -0400 (EDT) Received: from --- CLOAKED! --- or Received: from cerberus.njsmu.com ([204.142.120.2]) by ddi.digital.net (8.8.5/8.8.5) with ESMTP id HAA06250 for <gandalf@digital.net>; Mon, 25 Jan 1999 07:11:18 -0500 (EST) From: hostme39@aol.com Received: from The.sender.of.this.untracable.email.used.MAILGOD.by.IMI It is still broken down as follows : - The route the e-mail took originated from one of the systems above the line marked "cloaked" or the line "untraceable" (in fact this makes it even easier to trace). There is no magic to it. Complain to that provider. If you get no response from the site that spammed, you should ask your provider to no longer allow the above site [207.124.161.39] to connect to your system. It has been kindly pointed out to me that there is a "feature" (read "bug") in the UNIX mail spool wherein the person e-mailing you a message can append a "message" (with the headers) to the end of their message. It makes the mail reader think you have 2 messages when the joker that sent the original message only sent one message (with a fake message appended). If the headers look *really* screwy, you might look at the message before the screwy message and consider if it may not be a "joke" message. There are also IBM mainframes and misconfigured Sun Sendmail machines (SMI-8.6/SMI-SVR4) that do not include the machine that they received the SMTP traffic from. You have to route the message (with headers) back to the postmaster at that system and ask them to tell you what the IP of the machine is that hooked into their system for that message. An example of a Microsoft Exchange server that the "HELO" transaction is taken as the "From" portion (and is completely false) : Received: from dpi.dpi-conseil.fr (dpi.dpi-conseil.fr [195.115.136.1]) by ddi.digital.net (8.9.3/8.9.3) with ESMTP id KAA06614 for <gandalf@ddi.digital.net>; Thu, 26 Aug 1999 10:51:31 -0400 (EDT) Received: from FIREWALL ([192.168.0.254]) by dpi.dpi-conseil.fr with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.2448.0) id QW11TJV1; Thu, 26 Aug 1999 16:44:38 +0200 It has also been pointed out that someone on your server can telnet back to the mail port and send you mail. This also makes the forgery virtually untraceable by you, but as always your admin should be able to catch the telnet back to the server. If they telnet to a foreign SMTP server and then use the "name" of a user on that system, it may appear to you that the message came from that user. Be very careful when making assumptions about where the e-mail came from. Note for AOL users when looking at headers: If you get double headers at the end of a message (like the below) the spammer has tacked on a extra set of headers to confuse the issue. Ignore everything except the last set of headers. These are the *real* headers. ------------------ Headers -------------------------------- Return-Path: <Gloria@me.net> Received: from rly-za05.mx.aol.com (rly-za05.mail.aol.com [172.31.36.101]) byair-za04.mail.aol.com (v51.16) with SMTP; Mon, 16 Nov 1998 19:16:02 1900 Received: from mailb.telia.com (mailb.telia.com [194.22.194.6]) by rly-za05.mx.aol.com (8.8.8/8.8.5/AOL-4.0.0) with ESMTP id TAA05189; Mon, 16 Nov 1998 19:15:53 -0500 (EST) From: Gloria@me.net Received: from signal.dk ([194.255.7.40]) by mailb.telia.com (8.8.8/8.8.8) with SMTP id BAA14174; Tue, 17 Nov 1998 01:15:50 +0100 (CET) Received: from 194.255.7.40 by signal.dk viaSMTP(950413.SGI.8.6.12/940406.SGI.AUTO) id AAA28586; Tue, 17 Nov 1998 00:53:13 +0100 Message-Id: <199811162353.AAA28586@signal.dk> Date: Mon, 16 Nov 98 18:27:19 EST To: Gloria@papa.fujisankei-g.com.jp Subject: ATTENTION SMOKERS - QUIT SMOKING IN JUST 7 DAYS Reply-To: Gloria@papa.fujisankei-g.com.jp ------------------- Headers -------------------------------- Return-Path: <lifeplanner@zcities.com> Received: from rly-yd04.mx.aol.com (rly-yd04.mail.aol.com [172.18.150.4]) by air-yd02.mx.aol.com (v56.14) with SMTP; Mon, 11 Jan 1999 23:54:48 -0500 Received: from phone.net ([207.18.137.42]) by rly-yd04.mx.aol.com (8.8.8/8.8.5/AOL-4.0.0) with SMTP id XAA01327; Mon, 11 Jan 1999 23:51:03 -0500 (EST) From: <lifeplanner@zcities.com> To: <Someone@aol.com> Date: Tue, 15 Dec 1998 20:54:19 -0600 Message-ID: <13653344018870252@phone.net> Subject: Life insurance, do you have it? Mime-Version: 1.0 Content-Type: text/html Content-Transfer-Encoding: quoted-printable MAILING LIST messages ======================================== Stephanie kindly defines MAILING LIST versus LISTSERVER : A MAILING LIST is a type of email distribution in which email is sent to a fixed site which holds a list of email recipients and mail is distributed to those recipients automatically (or through a moderator). A LISTSERVER is a software program designed to manage one or more mailing lists. One of the more popular packages is named "LISTSERV". Besides Listserv, other popular packages include Listproc which is a Unix Listserv clone (Listservs originated on BITNET), Majordomo and Mailserve. Most importantly -- not all mailing lists run on listservers, there are many mailing lists that are manually managed. You may hear of mailing lists being referred to as many things, some strange, some which on the surface make sense, like "email discussion groups". But this isn't accurate either, since not all mailing lists are set up for discussion. Istvan suggests "Majordomo software is remarkably funny about headers. It does not like headers which contain anything odd. All messages the software receives which do not conform to its rigorous standards are simply forwarded to the list moderator. It turns out this feature is effective at stopping between 80 and 90% of spam actually getting to the list." Kirk tells us that you can set majordomo up so that new subscribers have to reply to a subscribe request, thus verifying the address is legit. Additionally the lists can be configured so that only subscribers can post. And finally you can put filters on content. I've got the list I manage configured to reject multipart email and email which contains html. Richard mentions "Listserv can be configured to restrict non-members from sending to a list and can restrict spam based on the headers similar to Majordomo. I've used both of these features successfully. You can read more about Listserv capabilities, if you are interested, at: http://www.lsoft.com/listserv.stm http://www.lsoft.com/spamorama.html#FILTER (info on its spam filter) I suspect that Listserv's spam filter may be better than Majordomo's (but I've not managed any Majordomo lists)." Example Header appears below: Received: from dir.bham.ac.uk (dir.bham.ac.uk [147.188.128.25]) by gol1.gol.com (8.7.5/8.6.9) with SMTP id GAA27292 for <XXXX@gol.com>; Sun, 5 May 1996 06:31:15 +0900 (JST) Received: from bham.ac.uk by dir.bham.ac.uk with SMTP (PP) using DNS id <26706-38@dir.bham.ac.uk>; Sat, 4 May 1996 20:56:49 +0100 Received: from emout09.mail.aol.com (actually emout09.mx.aol.com) by bham.ac.uk with SMTP (PP); Sat, 4 May 1996 21:13:03 +0100 Received: by emout09.mail.aol.com (8.6.12/8.6.12) id PAA29156; Sat, 4 May 1996 15:35:53 -0400 Date: Sat, 4 May 1996 15:35:53 -0400 From: Jeanchev@aol.com Message-ID: <960504153553_287142426@emout09.mail.aol.com> Subject: CRaZy Complimentary Offer........ This is a post from Kevin Lipsitz for his "===>> FREE 1 yr. USA Magazine Subscriptions". The latest information indicates that the state of New York has told him he should stop abusing the Internet for a while ... lets hope it is forever. In relation to the Internet he makes a slimy used car salesman look like a saint. For more info about "Krazy Kevin" or the Magazine Spam , Tony tells us the page "Stop Spam!" is available in html format at: http://www.iac.co.jp/~issho/stop-spam.html But as David reminds us, There are a million Kevin J. Lipsitz's out there. All selling magazines, Amway, vitamins, phone service, etc. All the losers who want to get rich quick, but can't start their own business. Like : http://com.primenet.com/spamking/ That having been said, e-mail from a Listserve can usually be broken down the same way as "normal" e-mail headers. There are just more waypoints along the way. As you can see from the above, the e-mail originated from : emout09.mail.aol.com You might with to also direct the listserve owner to look at & ask questions in news.admin.net-abuse.misc about how to keep spam off the listserve. It probably won't be all that difficult of a thing to do. Reporting Spam and tracing a posted message ============================================ If someone posts a message with your e-mail in the From: or Reply-To: field, it can (and will if you request) be canceled. Please repost the message to news.admin.net-abuse.misc WITH THE HEADERS (or it will probably be ignored) so that the message cam be canceled (the message- id is the most important) with a suggested subject of the following: Subject: FORGERY <Subject from the Spam message> Or you can look at the Cancel FAQ at : http://www.ews.uiuc.edu/~tskirvin/faqs/cancel.html Try to make sure that the message has not already been posted to news.admin.net-abuse.misc, news.admin.net-abuse.email or news.admin.net-abuse.usenet and that it is less than 4 or 5 days old. Chris reminds us that yes, there are a lot of annoying, off-topic and stupid postings out there. But that doesn't make it spam. _Really_. All we're concerned with is _volume_. Don't report any potential spams unless you see at least two copies in at least 4 groups. The content is irrelevant. Spam canceling cannot be by content. For off topic posts, see http://ddi.digital.net/~gandalf/trollfaq.html The first thing to do is to post the ENTIRE message (PLEASE put the header in or it will probably be ignored) to the newsgroup news.admin.net-abuse.misc. Do not reply or post it back to the original group. A suggested subject is one of the following: Subject: EMP <Subject from the Spam message> Subject: ECP <Subject from the Spam message> Subject: UCE <Subject from the Spam message> Subject: SEX <Subject from the Spam message> Please include the original Subject: from the original Spam so that it can easily be spotted. Thank you. Take a careful look at the header, if there are "curious characters" (characters that look like garbage) in the X-Mailer: line, or any other line in the header, then delete those characters otherwise the message may end up truncated. The offending line consists of the EIGHT characters D0 CF 11 E0 A1 B1 1A E1 (in hex). If the post is particularly amusing (Spammer threat or a postmaster threat), put C&C in the subject. Seymour tells us it means Coffee and cats. This originated from a post claiming that a particular outrageous article had caused spewing of coffee into the keyboard and jumping while holding a cat, resulting in scratched thighs. An Excessive Multiple Post (EMP) may exceed the spam threshold and may be canceled. An Excessive Cross Post (ECP) may not be canceled because it hasn't reached the threshold. A UCE is for Unsolicited Commercial Email, SEX is for off-topic sex-ad postings. Make Money Fast message is immediately cancelable and are usually canceled already by others, so please do not report MMF posts. See MMF section below. Tracing a fake post is probably easier than a fake e-mail because of some posting peculiarities. You just have to save and look at a few "normal" posts to try to spot peculiarities. Most people are not energetic to go to the lengths of the below, but you never know. Dan reminds us that first you should gather the same post from *several* different sites (get your friends to mail the posts to you) and look at the "Path" line. Somewhere it should "branch". If there is a portion that is common to all posts, then the "actual" posting computer is (most likely) in that portion of the path. That should be the starting postmaster to contact. Be sure to do this expeditiously because the log files that help to trace these posts may be deleted daily. If you *really* want to see some fake posts, look in alt.test or in the alt.binaries.warez.* groups. A fake post: Path: ...!news.sprintlink.net!in2.uu.net!news.net99.net!news!s46.phxslip4.in direct.com!vac From: XXX@indirect.com(Female User) Subject: Femdom In Search of Naughty Boys Message-ID: <DHLMvE.24H@goodnet.com> Sender: XXX@indirect.com(Female User) Nntp-Posting-Host: s46.phxslip4.indirect.com Organization: Internet Direct, Inc. X-Newsreader: Trumpet for Windows[Version 1.0 Rev B final beta #1] Date: Mon, 6 Nov 1995 01:59:38 GMT Approved: XXX@indirect.com Lines: 13 This poor lady (Name deleted by suggestion) was abused by someone for a couple of days in an epic spam. Many messages were gathered. The message ID was different for several messages. But several anomalies showed an inept poster. The headers were screwed up, and when looking at a selection of messages from several sites, the central site was news.net99.net, where goodnet.com gets / injects news at. This lead to the conclusion that either goodnet.com or news.net99.net should be contacted to see who the original spammer was. I never heard the results of this, but the spamming eventually stopped. You can try looking at sites & see if they have that message by : telnet s46.phxslip4.indirect.com 119 Connected to s46.phxslip4.indirect.com. 200 s46.phxslip4.indirect.com InterNetNews server INN 1.4 22-Dec-93 ready head <DHLMvE.24H@goodnet.com> 430 Message was not found at that site, so it did not go thru that computer, or the article has already expired or been deleted off of that news reader. If you wish to track a particular phrase, user-id (whatever) take a look at the URL for getting all the posts pertaining to "X" : http://www.deja.com/ http://www.altavista.com/ WWW IP Lookup URL's ============================= http://samspade.org/t/ - My personal favorite. All the tools on one page. http://www.amnesi.com/hostinfo/ipinfo.jhtml - Reverse lookup http://cities.lk.net/trlist.html - Traceroute Lists by States and Backbone Maps List http://www.net.cmu.edu/cgi-bin/netops.cgi - Traceroute and ping Note : Studio42 lists its blocked users as: "All UU.Net dial-ups, thus most MSN subscribers and a percentage of Earthlink users." http://www.studio42.com/cgi-spam/nph-traceroute.pl - Traceroute http://www.studio42.com/cgi-spam/nph-nslookup.pl - NSLookup http://www.studio42.com/cgi-spam/nph-dig.pl - Dig Index to Traceroute pages: http://dir.yahoo.com/Computers_and_Internet/Communications_and_Network ing/Software/Networking/Utilities/Traceroute/ http://www.traceroute.org/ http://boardwatch.internet.com/traceroute.html - Traceroute Server Index SWITCH WHOIS Gateway: http://www.switch.ch/search/whois_form.html Or http://www.networksolutions.com/cgi-bin/whois/whois http://www.ripe.net/db/whois.html - European countries WhoIs http://www.apnic.net/apnic-bin/whois.pl - Asian Pacific WhoIs whois.nic.or.kr - Korean Whois http://www.arin.net/whois/arinwhois.html - North / South America WhoIs http://mjhb.marina-del-rey.ca.us/cgi-bin/ipw.pl - Whois IP to Lat - Lon (For those times when only a Tactical Nuke will do ;- )) : http://cello.cs.uiuc.edu/cgi-bin/slamm/ip2ll/ Yet Another IP to name: http://cello.cs.uiuc.edu/cgi-bin/slamm/ip2name What do those domain names mean : http://www.alldomains.com/alltlds.html http://www.ics.uci.edu/pub/websoft/wwwstat/country-codes.txt - Country Codes for the last characters in a domain name http://x.deja.com/article/660567270 - Badly Formed DNS article Converting that IP to a name ============================= When all you have is a number the looks like "204.183.126.181", and no computer name, then you have to figure out what the name of that computer is. Most likely if you complain to " postmaster@[204.183.126.181] " it will go directly to the spammer themselves (if it goes anywhere at all). If nothing else works, you might wish to go ahead and send a complaint to postmaster@204.183.126.181. Ina tells us that the reason for this is "that we've seen that forged DNS-records will mislead the complainer. I've seen this done from time to time, and though not common yet, it probably will become so." Marty reminds us that there are some "special" IP's that are allocated as private networks. These fall within the confines of 0.0.0.0 to 255.255.255.255 but should be ignored. The addresses are : Class Start Address End Address A 10.0.0.0 10.255.255.255 B 172.16.0.0 172.31.255.255 C 192.168.0.0 192.168.255.255 D 224.0.0.0 239.255.255.255 - Multicast E 240.0.0.0 255.255.255.255 - Multicast And the "special" addresses: 127.0.0.0/8 (Loopback address) See : http://www.umnet.umich.edu/groups/UMnet- Routing/UAssignedPrivateIP.html First off try using NSLookup (there is software for PC's, I use http://samspade.org/t/ , put the address in the section "address digger", click on Whois IP block and Traceroute and click on "do stuff" or look at the URL's at the bottom of this FAQ). If the NSLookup does not give you a name then try a Traceroute. Somewhere you will get a "name" and at that point I would complain to the postmaster@<that name>. See below for complaint addresses. What to do with "strange" looking Web links =========================================== http://1%30%38%35%338%31%32%39%32/ has some %-encoded characters, but decoding those gives http://1085381292/ 1085381292 is just another way of writing the IP address 64.177.154.172 To convert a decimal number to a "dotted quad octet" : http://3438189385/yt/rotten1/ You can put this "strange" number in at any of the following : http://samspade.org/t/ http://www.webspawner.com/users/ipconverter http://www.isit.nl/cgi-bin/isitbv/ip.cgi http://www.netdemon.net/ - Automatic url decoder built in for Windows 95. As well as the Windows 95 based URL decoding tool, it has been ported and made available to everyone as a CGI: http://www.netdemon.net/decode.html This CGI handles ALL the recent types of spammer tricks, including decimal, octal, hex addresses, username/password tricks, hex encoded characters, and redirectors. And you get an answer like: 204.238.155.73 You can try the "strange" number at : http://www.abuse.net/cgi-bin/unpackit Kirk tells us wsftp and the traceroute that comes with wsftp will take those number and automatically translate them into the IP addresses. Or under Widows 95 : start --> Programs --> Accessories --> Calculator Choose view --> Scientific Put in the "strange" number (3438189385) and click on HEX. You get: CCEE9B49 Then type in each of the two characters in HEX and click DEC after each number: CC = 204 EE = 238 9B = 155 49 = 73 Viola ... Your IP is 204.238.155.73 For more general funny URLs, like http://23123443~32:3758493879/www.samspade.org/10.00.0.1/xxxstuff.html , try http://samspade.org/t/url.cgi?x If you get a strange URL like: http://www.nt.dahouc.mx^T^B^T^E^T.com|net.fr^B^E^T^B^T^E^T^T.ooooooooo ooooooooo.com:80/nt/dahouchy/ Where the ^B = Control "B", ^T = Control "T", etc. you can look at the very end right before the first "/" to figure out what the site is, on this case it is oooooooooooooooooo.com, using port 80. The rest of it is "decoded" by oooooooooooooooooo.com to give the "real" site name. For MS Windows the program at http://www.netdemon.net will decode these with ease. If you are looking thru the HTML source and yo get something like: <!-- CHANGE EMAIL ADDRESS IN ACTION OF FORM --><FORM name="form" method="post" action="mailto:mor 6;mail6@yahoo.& #99;om?subject=D ;ebt1" enctype="text/plain" Then take the "funny" looking part and paste it into the "Obfuscated URLs" section of http://samspade.org/t/ like so: http://mailto:mort ;mail6@yahoo.&# 99;om?subject=D ebt1 And you get: http://mailto:mortmail6@yahoo.com?subject=Debt1 So then you send a complaint to yahoo.com asking them to delete their user mortmail6@yahoo.com. If the site is a IP address like "198.41.0.5", you can do a DNS lookup to backtrack the site. A DNS lookup or a host command (see example below) uses the info in a Domain Name Server database. This is the same info that is used for packet routing. The UNIX command is : nslookup 198.41.0.5 Commands: nslookup hostname dns_server or dig @dns_server hostname And you get : Name: whois.arin.net Addresses: 198.41.0.5, 198.41.0.6 If you are having problems with this, Josh suggests you try : $ nslookup Default Server: ddi.digital.net Address: 198.69.104.2 > set type=ptr > 181.126.183.204.in-addr.arpa Server: ddi.digital.net Address: 198.69.104.2 Non-authoritative answer: 181.126.183.204.in-addr.arpa name = kjl.com Authoritative answers can be found from: 126.183.204.IN-ADDR.ARPA nameserver = escape.com 126.183.204.IN-ADDR.ARPA nameserver = ns.uu.net escape.com Internet address = 198.6.71.10 ns.uu.net Internet address = 137.39.1.3 Looking up IP address ownership InterNIC is your friend. The InterNIC Registration Services Host contains ONLY Internet Information (Networks, ASN's, Domains, and POC's). Please use the whois server at nic.ddn.mil for MILNET Information. Try : Bruce tells us that there are three places where you can lookup an IP address, being the current trinity of Regional Internet Registries. These RIRs are: Asia and Pacific Rim: APNIC - Asia Pacific Network Information Centre whois.apnic.net http://www.apnic.net/apnic-bin/whois.pl Americas and parts of Africa: ARIN - American Registry for Internet Numbers whois.arin.net http://www.arin.net/cgi-bin/whois.pl Europe and Surrounding Areas: RIPE NCC - Réseaux IP Européens, Network Coordination Centre whois.ripe.net http://www.ripe.net/db/whois.html Under Unix, you can use: whois -h whois.arin.net 198.41.0.5 or whois -h whois.apnic.net 198.41.0.5 or whois -h whois.ripe.net 198.41.0.5 Each of the above three RIRs may refer to one of the other RIRs. Please do not send complaints to any of the RIRs as they merely provide contact information, and are not related in any way to the possible spammers. Dan has said that the NIC technical contact is the address to contact if there is a technical problem with the name service records for that domain. Sending spam notifications to the zone tech contact is an abuse of the NIC whois records. Sending to the admin contact is marginally more justifiable, but should only be used after postmaster and abuse address has been tried. Sending a complaint to all of the intermediate sites in a traceroute should *not* be done, these sites in all likelyhood cannot do anything about the problem (with the exception of possibly the next to last site). For domains that have invalid contact information you should contact the appropriate RIR (see above) To see who the upstream provider is, try : traceroute ip30.abq-dialin.hollyberry.com You might get : traceroute to IP30.ABQ-DIALIN.HOLLYBERRY.COM (165.247.201.30), 30 hops max, 38 byte packets 1 cpe2.Washington.mci.net (192.41.177.181) 190 ms 210 ms 120 ms 2 borderx1-hssi2-0.Washington.mci.net (204.70.74.101) 100 ms 100 ms 60 ms 3 core-fddi-0.Washington.mci.net (204.70.2.1) 180 ms 130 ms 70 ms 4 core1-hssi-4.LosAngeles.mci.net (204.70.1.177) 150 ms 140 ms 150 ms 5 core-hssi-4.Bloomington.mci.net (204.70.1.142) 180 ms 200 ms 180 ms 6 border1-fddi-0.Bloomington.mci.net (204.70.2.130) 170 ms 290 ms 240 ms 7 internet-direct.Bloomington.mci.net (204.70.48.30) 300 ms 210 ms 270 ms 8 165.247.70.1 (165.247.70.1) 180 ms 240 ms 180 ms 9 abq-phx-gw1.indirect.com (165.247.202.253) 290 ms 220 ms 230 ms 10 * * * The first column is the "hop" that traceroute is working on. The next is the "computer" (and IP) of the computer at that hop. The last three numbers are the milliseconds it took to get an answer from that computer. You can get "codes" instead of the milliseconds. An example of a "code" is the "* * *" for hop 10. Here is a list of the codes: ? Unknown packet type. H Host unreachable. N Network unreachable. P Protocol unreachable. Q Source quench. U Port unreachable. * The Traceroute Packet timed out (did not return to you). Chris clarifies that a '*' in actuality could be caused by a timeout OR something listening on the UDP ports traceroute uses to get it's port unreachables back from, to work, OR the router simply does not support ICMP/UDP unreachable ports and traceroute cannot determine it's status so it displays asterisks. Humm..... Seems that after abq-phx-gw1.indirect.com we get no response, so *that* is who I would complain to... or you can just send a message to postmaster@indirect.com ... If that doesn't work then complain to MCI.net. JamBreaker sez : Be sure to let the traceroute go until the traceroute stops after 30 hops or so. A reply of "* * *" doesn't mean that you've got the right destination; it just means that either the gateways don't send ICMP "time exceeded" messages or that they send them with a ttl (time-to-live) too small to reach you. Try 'dig' (or one of its derivatives), it is used to search DNS records : (For the software : http://www.rediris.es/ftp/infoiris/red/ip/dns/dig-2.0/ ) yourhost> dig -x 38.11.185.89 ; <<>> dig 2.0 <<>> -x ;; ->>HEADER<<- opcode: QUERY , status: NOERROR, id: 6 ;; flags: qr aa rd ra ; Ques: 1, Ans: 1, Auth: 3, Addit: 3 ;; QUESTIONS: ;; 89.185.11.38.in-addr.arpa, type = ANY, class = IN ;; ANSWERS: 89.185.11.38.in-addr.arpa. 86400 PTR ip89.albuquerque.nm.interramp.com. ;; AUTHORITY RECORDS: 11.38.in-addr.arpa. 86400 NS ns.psi.net. 11.38.in-addr.arpa. 86400 NS ns2.psi.net. 11.38.in-addr.arpa. 86400 NS ns5.psi.net. ;; ADDITIONAL RECORDS: ns.psi.net. 86400 A 192.33.4.10 ns2.psi.net. 86400 A 38.8.50.2 ns5.psi.net. 86400 A 38.8.5.2 ;; Sent 1 pkts, answer found in time: 64 msec ;; FROM: (yourhostname) to SERVER: default -- (yourDNSip) ;; WHEN: Thu Nov 16 23:30:42 1995 ;; MSG SIZE sent: 43 rcvd: 216 Getting a World Wide Web page busted ==================================== Many spammers use throw away accounts, accounts that they know will be deleted as soon as the service gets a complaint. Of course the spammers mentality is "if it is free it is for me to abuse". If the spammer really annoyed you then you might wish to dig and get every account possible deleted. What you need to do is actually go to the WWW page that they advertise, look at the page and usually the page will redirect you to another site (or possibly redirect 2 or 3 times). Send a complaint to these sites (with the original spam). It is important to explain to the site you are complaining to how you got to their site so that they don't ignore you. In Netscape and Explorer there is an option to "view source". This will pop up a page with all of the http source from the page. This page will have all of the "links" to the next site. If you look at the http source and it is unreadable (and sez "Haywyre"), take a look at : http://www.netdemon.net/haywyre/ A list of Usenet complaint addresses ============================================ O.K... So you have a common site that you can complain to. Good. If you cannot figure out where the message came from, you can post the FULL HEADERS (this is *very* important for tracing) to alt.spam, news.admin.net-abuse.misc, news.admin.net-abuse.email or news.admin.net-abuse.usenet (see the section entitled Reporting Spam and tracing a posted message). Usually you can get someone to help with the message. If you complain (or asked to be removed) to the spammer directly, you may just be confirming a "real" live e-mail address, which may lead to even more junk e-mail. I would suggest complaining to the owner of the site only. You can send e-mail to foo.bar.com@abuse.net (where foo.bar.com is the provider you are complaining to) and it will get forwarded to the "best" e-mail address.. See http://www.abuse.net/ There is a list of admins to contact (besides the list contained here): http://www-fofa.concordia.ca/spam/complaints.shtml Greg reminds us that if you are complaining to a postmaster about a week-old post, don't bother. It's not on their server, they can't verify it. Make sure you use terms correctly. A recent trend is to call any off-topic post "spam". It's not. I deal with spammers and off-topic or advertising posters differently. Other providers do also. Also, try to keep the clutter in your complaints down. I don't need a copy of the referenced RFC or statute. It doesn't help either of us if I can't find your complaint in between all the mumbo jumbo. Send complaint with FULL HEADERS in e-mail to any or all of the below : abuse@spammer.site.net postmaster@spammer.site.net master@spammer.site.net (This seems to be the normal addess for many Asian companies) The following providers have now created an "abuse" address, so I have listed them to shorten the FAQ. Just send an address to abuse@<the provider listed> for a complaint, i.e abuse@bikerider.com : 2die4.com, ABAC.COM - http://www.abac.com/use.html , Above.Net - http://www.above.net/images/aug.pdf , academics.net - http://www.abuse.theplanet.net , Access1.net, accountant.com, adexec.com, africamail.com, AGIS.NET, Airnet.net, ALABANZA.COM, Alladvantage.com, allergist.com, Alltel.net, Aloha.Net, Altavistausa.com, alumnidirector.com, Ameritech.net - http://www.snet.net/support/legal - http://dsl.snet.net/support/legal/ , ANV.NET - http://www.accessnv.com , APEXMAIL.COM, Appliedtheory.net, archaeologist.com, arcticmail.com, Arizonaone.com, artlover.com, asia.com, ASR.net, Atlantic.Net - http://www.atlantic.net/company_info/acceptable.htm , australiamail.com, Autonet.net, AXS.net, Bayoucom.net, Bellatlantic.net, Bellglobal.com, Bellsouth, berlin.com, Best.com, Bigger.net, Bigpond.com, bikerider.com, Boo.net, Bright.net, BT.net, Buzzlink.com, Cableinet.net, Cais.net - http://www.cais.com/comp_aup.htm , Catalog.Com, catlover.com, Centurytel.net - http://www.centurytel.net/terms.html , CERF.net - http://www.ipservices.att.com/policy.html , Cetlink.net - http://www.cetlink.net/cetlink/terms.html , cheerful.com, chemist.com, CJB.net, Clara.net - http://www.clara.net/aup.html , clara.net - http://www.clara.net/aup.html , Clear.net.nz, clerk.com, cliffhanger.com, Clover.Net, CNX.NET, coam.net, columnist.com, Combase.COM, comic.com, Compuweb.com, Connect.ab.ca, Connect.com.au - http://info.connect.com.au/docs/legalese/acceptuse.html , Connectnet.com - http://support.cp.net/AUP/ , consultant.com, counsellor.com, CriticalPath.net, cutey.com, CWI.NET - http://www.cwix.net/business_solutions/internet/aup.html , Cyberlynk.net - http://www.cyberlynk.net/policies.html , Cyberthrill.com - http://www.cyberthrill.com/antispam.html , deliveryman.com, Demon.net - http://www.demon.net/connect/aup/ , Dencity.com - http://www.dencity.com/terms/ , Digiweb.com, diplomats.com, dN.NET - http://www.dn.net/aup , doctor.com, doglover.com, dr.com, dublin.com, EasyStreet.com, Eclipse.net, efortress.com, engineer.com, ENI.net - http://www.eni.net/Our_Network/aup.html , Erols.com, Espire.net - abuse@espire.net - http://www2.espire.net/aup498.cfm , europe.com, evcom.net - http://www.evcom.net/services/access/acceptab.htm , execs.com, Execulink.com, Exodus.net - http://www.exodus.net/corp/about/antispam.html / http://www.exodus.net/about_us/policies.html#online , Fastpoint.net, financier.com, Flashmail.com, FLIPS.NET - http://www.flips.net/terms.html / http://www.flips.net/spamnote.htm , Forfree.at - http://forfree.at/registration/ , Fortunecity.com, Freecybercity.com, Freenet.carleton.ca, freeserve.net - http://www.abuse.theplanet.net , Freeservers.com - http://WWW.FREESERVERS.COM/policies/abuse.html , Freestation.com, Freeuk.com - http://www.freeuk.com/support/terms.html , Freeyellow.com - http://home.freeyellow.com/tos/ , Fuse Internet Access - http://www.fuse.net/service/account/ca.html , gardener.com, Gate.net, Geocities.com - http://docs.yahoo.com/info/terms/geoterms.html , geologist.com, Globalcenter.net - http://www.globalcenter.net/aup/ , Globix.net, GMX.net, Golden.net - http://welcome.golden.net/aup.shtml - $200 cleanup fee !!!, goodnet.com, Gotoworld.com, graphic-designer.com, greatxscape.com - http://www.abuse.theplanet.net , Gridnet.com, GSTIS.NET, GXN.NET, hairdresser.net, HiSpeed.com - http://hispeed.com/about/policies.shtml , HK.Super.NET - http://www.hk.super.net/email-aup , HKnet.com - http://www.hknet.com/iPage/policy.html , Home.net / Home.com - http://www.home.net/aup , Homepage.com / Homepagecorp.com, Homestead.com, hot-shot.com, HotPOP.com, HSACorp.net, IBM.net - http://help.ibm.net/service/abuse.html , IDT.Net - http://www.idt.net/usage , IMPSAT.NET.AR, IMSIS.COM, india.com, Infi.net - http://www.infi.net/policy.html , InfoAve.Net, inorbit.com, insurer.com, Interaccess.com, Intergate.bc.ca - http://www.intergate.ca/personal/icsa.htm , Interland.net, Intermedia.com - http://www.intermedia.com/aup , internetprimus.net - http://www.abuse.theplanet.net , interramp.com, INVISIO.COM, Island.net, istar.ca, japan.com, journalist.com, junglelink.net - AUP http://www.abuse.theplanet.net , lawyer.com, legislator.com, Level3.com - http://www.level3.com/services/inter_acc_acceptableuse.html , Lietome.com, LIGHTNING.NET - http://www.lightning.net/support/AUP.html , LN.NET, lobbyist.com, london.com, loveable.com, mad.scientist.com, madrid.com, mail.com, Mediacity.com, MediaOne.com, Micron.net - http://www.micron.net/subtlbx/acc_use.html#policy , MicroServe.net - http://www.microserve.net/aup / http://www.naispa.org/aup , milehigh.net, minister.com, ML.org, Monisys.ca, Monmouth.com, moscowmail.com, msn.com - http://www.msn.com/aup.htm , munich.com, musician.org, myezmail.com, myfreeoffice.com, myself.com, NameSecure.com, nashville.com, NaviNet.net - http://www.navinet.net/aup.html , neta.com - http://www.neta.com / http://www.getnet.com , Netcom.ca, Netfirms.com, Netforward.com, Netins.net, Netins.net, NETSCAPE.NET, netzero.net, nextra.no, nextra.sk, nextra.de, nextra.at, nextra.cz, nextra.ch, nextra.it, Nid.ru, NIS.net, Nodewarrior.net, nycmail.com, oneandonlynetwork.com, onebox.com - http://www.onebox.com/service/privacy.html , optician.com, outblaze.net - http://anti-spam.outblaze.com/ , OZemail.com.au, Pacbell.net - http://public.pacbell.net/dialup/usepolicy , Pacwest.com , Pagepark.com , Pair.com - http://www.pair.com/abuse/, paris.com, Peclink.net - http://www.peclink.net/ , pediatrician.com, planet.net.uk - http://www.abuse.theplanet.net , playful.com, poetic.com, pol.co.uk - http://www.abuse.theplanet.net , popstar.com, post.com, Power-tech.net, Powernet.net, POWERSITE.NET, presidency.com, priest.com, prodigy.net, programmer.net, PSI Net - http://www.support.psinet.com/PSIabusetik/ - http://www.psi.net/legalinfo/netabusepolicy.html , publicist.com, pwrnet.com, Quixtar.com - http://www.quixtar.com , Rain.net, realtyagent.com, registerednurses.com, Relcom.ru - http://www.relcom.ru/English/Services/Reglament/ , repairman.com, representative.com, rescueteam.com, Rocketmail.com - http://www.rocketmail.com/py/RMailTermsText.py , rome.com, sageconnect.co.uk - http://www.abuse.theplanet.net , Sagenetworks.com, saintly.com, samerica.com, sanfranmail.com, Savvis.net, scientist.com, Seanet.com - http://www.seanet.com/help/abuse.FAQ.html , seductive.com, Seed.net.tw, SendMoreInfo.com - http://www.sendmoreinfo.com/members/spam.cfm , Sensewave.com, singapore.com, Singnet.com.sg, Slip.net, Snap.com, sociologist.com, Softaware.com - http://www.softaware.com/support/policies.html , soon.com, Splitinfinity.net, Splitrock.net, Sprint.ca, Sprint.net, Sprintlink.net - http://www.sprintbiz.com/ip/policy.html , Sprintmail.com, Stargate.net - http://www.stargate.net/stargate/policies-terms.html - http://www.noc.stargate.net/abuse/ , State.net - http://www.state.net/MNonline/Admin/aup.html , SWBell.net - http://public.swbell.net/faq/spam.html , swinternet.net - http://www.abuse.theplanet.net , Sympatico.ca, teacher.com, techie.com, Teleport.com - http://www.teleport.com/info/tos.phtml , Telstra Big Pond Direct - http://www.direct.bigpond.com/ , TerraNova.net - http://www.terranova.net/policy.html , Thedoghousemail.com, Theplanet.net - http://www.abuse.theplanet.net, Theplanet.net.uk - http://www.abuse.theplanet.net , TIAC.net, Tin.it, TIR.com - http://www.tir.com/about/terms.htm#spamming , Together.net, tokyo.com, Total.net - http://central.total.net/centrale/totalnet/usepolicy.shtml (French) - http://central.total.net/central/totalnet/usepolicy.shtml (English), tpnet.co.uk - http://www.abuse.theplanet.net , Tripod.com, UAlberta.ca, ULINK.NET, umpire.com, Unbounded.net, underwriters.com, usa.com, USA.Net - http://netaddress.usa.net/tpl/Info/Main , USwest.net, USWest.net - http://www.uswest.com/siteincludes/legal/terms.html , uunet.ca - http://www.uunet.ca/aup.html , Valueweb.net, VCnet.com, Verio.net, Videotron.net, Virtualave.net, VPWEBHOSTING.NET, WCom.Net, Webbernet.net, Webjump.com, Webtv.net - http://webtv.net/tos.html , whoever.com, Wild.net, winning.com, Winstar.com - http://www.winstar.com/solutions/copyright/index.asp , witty.com, Worldwideinet.com, writeme.com, wwwatt.net - http://www.abuse.theplanet.net , xoom.com, Yahoo.com - http://edit.my.yahoo.com/config/form?.form=yahoomail_agree , yours.com, Zebra.net, Ziplink.net - http://www.ziplink.net/accept.html , Zipmail.com, Zippp.com For the following providers the correct e-mail address is: 1-800-242-0363 # (Some Extension) - abuse@digitcom.net - Digitcom Nationwide Services 1-800-600-0343 # (Some Extension) - abuse@digitcom.net - Digitcom sells flat rate $19.95 per month services, 100 messages per day. Spammers love this as it is no muss no fuss flat rate. 1-800-607-6006 # (Some extension) - webmaster@linkems.com - Associated with www.linkems.com 1-800-811-2141 Code # (some code number) - anti_spam@topsecrets100.com 9netave.com - security@9netave.com - AUP www.9netave.com/forms/au_policy.shtml ABSnet - support@abs.net or abs-admin@abs.net Accesspro.net - support@mail.accesspro.net - http://accesspro.net/techsuppn.htm ACN US Tech - techsupport@acninc.net Adobe software piracy - piracy@adobe.com AiNET - network-abuse@ai.net - http://www.ai.net/aup.html Allinfosys.com - abuse@savvis.net - Allinfosys advertises an open SMTP port at smtp1.allinfosys.com [209.44.59.8] Alter.net - abuse-mail@uu.net Angelfire.com or angelfire.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers AOL - E-Mail abuse tosemail1@aol.com - UseNet (News) abuse tosusenet@aol.com - Internet security issues, member harassment or threats TOSGeneral@aol.com - AOL Web pages which do not comply with AOL's Terms of Service TosWeb@aol.com - IRC abuse tosirc@aol.com - http://www.aol.com/info/bulkemail.html - AOL UCE policy APNIC.net - IP Lookup - whois -h whois.apnic.net <IP address> - APNIC Does not provide network services. APNIC is the Internet registry for the Asia and Pacific Rim regions -- we primarily delegate blocks of addresses to service providers. We do not run a network (other than our internal network) nor do we have customers or non-staff accounts. ArgosWeb.net - http://www.ArgosWeb.net/ - Postmaster@ArgosWeb.net AT&T - dial-access.att.net - abuse@att.net AT&T WorldNet Services - abuse@worldnet.att.net ATTmail.com - elsaphelp@attmail.com AudioPhile.com - abuse@netforward.com B-INTOUCH - abuse@befree.com / gfindon@befree.com BBN.com / BBNplanet.com - abuse@bbnplanet.com BCtel.ca / BCtel.net - abuse.tac@telus.com - http://www.bctel.net/aup befree.com - abuse@befree.com / gfindon@befree.com bfast.com - abuse@befree.com / gfindon@befree.com bfit.com - abuse@befree.com / gfindon@befree.com BFP.net - postmaster@bfp.net ??? (They deleted abuse@bfp.net). No website, no AUP. Obviously rogue. bigfoot.com - abuse@bigfoot.com - To check and see if a user is active, go to http://www.bigfoot.com/RUN?FN=sendpassword_frameset , put in the user and click on "Get It". If that user is still active then Bigfoot will reply with password sent, otherwise you will get an error. Biglobe.ne.jp - info@biglobe.or.jp / support@bcs.biglobe.ne.jp / support@biglobe.or.jp Bigstep.net / Bigstep.com - support@bigstep.net BioGate.com - abuse@netforward.com Biosys.net - abuse@netforward.com bitmail.com - abuse@freetradeweb.com BitSmart.com - abuse@netforward.com Biznizlist.com - www.biznizlist.com - abuse@psi.com - Spam friendly see : http://www.biznizlist.com/FAQ/faq.html bounce.to - abuse@come.to - http://come.to/abuse.html browse.to - abuse@come.to - http://come.to/abuse.html Businessman.org - support@sitesinternet.com / abuse@sitesinternet.com (abuse mailbox was full ...) Campus.MCI.Net - postmaster@campus.mci.net cci-29palms.com - postmaster@cci-29palms.com / collins@cci-29palms.com Cetin.net.cn - database@cetin.net.cn change.to - abuse@come.to - http://come.to/abuse.html China.com - abuse@china.com - Web report of spamming - http://english.china.com/webpages/antispam.html - http://www.hkispa.org.hk/antispam/ CLANNET.COM - thilton@twinstar.com / dshart@twinstar.com - rprice@sofwerks.com - http://www.CLANNET.COM/support.htm CN.Net - anti-spam@ns.chinanet.cn.net CNC.net - abuse@xo.com - http://home.concentric.net/support/tos.html - http://home.concentric.net/support/faq/general/aup.html Codetel.net.do - SysAdmin@auth2.codetel.net.do Coloradosoft.com - Wrote a mail merge program that used to allow spamming, has since fixed the code but old versions are still out there ... Please do not complain to them ... Com.BR - Policy - demi@agestado.com.br security violations write the list cert-br@listas.ansp.br Come.to - abuse@come.to - http://come.to/abuse.html - Complaint form at http://v3.come.to/webmaster.html Commtouch.com - spam@commtouch.com ComPorts.com - abuse@netforward.com Compuserve - abuse-mail@compuserve.net : Email "spam"/massmail complaints - abuse-news@compuserve.net : News "spam" complaints Concentric.net - abuse@xo.com - http://home.concentric.net/support/tos.html - http://home.concentric.net/support/faq/general/aup.html CoreComm / corecomm.net - abuse@voyager.net - http://home.execpc.com/web/customersupport/systempolicies/index.html Coxatwork.com - abuse@home.com CRL.com - abuse@crl.com / support@crl.com - Send to One and ONLY one address or it will bounce back to you unsent, and a bug in the software they have will *not* let you send that complaint to only one recipient after that first e-mail. Cryogen.com - abuse@netforward.com CW.net - Spamcomplaints@cwixmail.com - Cable and Wireless - Security - http://security.cw.net/ CWIE.net - Abuse@cavecreek.com - http://www.cavecreek.net/aup.htm CWIX.NET - Spamcomplaints@cwixmail.com - http://www.cwusa.com/internet_aup.htm CWUSA.com - Spamcomplaints@cwusa.com - http://www.cwusa.com/internet_aup.htm CWW.com - abuse@china.com - Web report of spamming - http://english.china.com/webpages/antispam.html - http://www.hkispa.org.hk/antispam/ CyberJunkie.com - abuse@netforward.com CyberTours.COM - postmaster@cybertours.com da.ru - master@da.ru DeathsDoor.com - abuse@netforward.com dedicatedns.com - abuse@ALABANZA.COM DejaNews - abuse@deja.com - http://www.deja.com/help/faq.shtml#abuse - http://www.deja.com/info/postrules.shtml demon.nl / nl.demon.net - abuse@demon.nl - Dutch http://www.demon.nl/extra/algemenevoorwaarden.html Dhs.org - abuse-<full hostname>@dhs.org Example: abuse- spam123.dhs.org@dhs.org Dial-access.att.net - abuse@att.net Dialsprint.net - abuse@earthlink.net Digex.net - abuse@intermedia.com (along with your real name) see http://www.intermedia.com/aup DigiCron.com - abuse@netforward.com Direct.CA - complaints@direct.ca DittosRush.com - abuse@netforward.com DRAGG.NET - postmaster@DRAGG.NET drive.to - abuse@come.to - http://come.to/abuse.html EarthCorp.com - abuse@netforward.com Earthlink.net - abuse@mindspring.com - http://www.mindspring.com/aboutms/policy.html ELI.net - abuse@eli.net (reports to postmaster@eli.net are NOT forwarded to abuse@eli.net , they are deleted). http://www.eli.net/techsupport/aup.shtml Email.com - abuse@snap.com Empirenet.com - abuse@globalcenter.net - http://www.globalcenter.net/launchpad/util/antispam.html eranet.net - postmaster@eracom.com.tw excite.com - abuse.support@excitecorp.com - http://www.excite.com/terms.html excitecorp.com - abuse.support@excitecorp.com - http://www.excite.com/terms.html Execpc.com - abuse@voyager.net - http://home.execpc.com/web/customersupport/systempolicies/index.html Fastresponse.net - NetworkTeam@fastresponse.net Flashnet - postmaster@flash.net - http://www.flash.net/~support/esupport/postmast.html fly.to - abuse@come.to - http://come.to/abuse.html FLYINGCROC.com - postmaster@FLYINGCROC.com Freei.net - support@freei.net Freepage4u.net - No contact, no AUP. Appears to be rogue. Contact abuse-mail@uu.net Frontiernet.net - abuse@globalcenter.net - http://www.globalcenter.net/aup/ Funcity.com.tw - postmaster@funcity.com.tw Funtv.com - webmaster@funtv.com GalaxyCorp.com - abuse@netforward.com Genuity.net - abuse@bbnplanet.com gergs_bane.org (does not exist, it is faked) - See UUNET - help@uunet.uu.net get.to - abuse@come.to - http://come.to/abuse.html Getnet.com - Abuse@neta.com - http://www.neta.com / http://www.getnet.com GlobeComm, Inc. - GlobeComm is the parent company of iName - abuse@corp.mail.com GNN.Com - For help regarding a problem with a GNN member - GNNadvisor@gnn.com. go.to - abuse@come.to - http://come.to/abuse.html Go2net.com - support@go2net.com Goingplatinum.com.- spam@goingplatinum.com Good.Net - abuse@goodnet.com Grid.net - Abuse@Gridnet.com GTE.net - abuse@bbnplanet.com GTEI.net - abuse@bbnplanet.com Gulf.net - postmaster@gulf.net - Spam cleanup charges !!! Hinet.net - spam@ms1.hinet.net HKU.HK - Hong Kong University - kty@CC.HKU.HK HLC.NET - abuse@eni.net - http://www.eni.net/Our_Network/aup.html hm-software.com - postmaster@hm-software.com Holonet.net - abuse@holonet.net - Complaint must contain e-mail address, real name, address, and day time telephone number homeschools.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers HongKong.com - abuse@china.com - Web report of spamming - http://english.china.com/webpages/antispam.html - http://www.hkispa.org.hk/antispam/ HOSTCENTRIC.NET - abuse@HOSTCENTRIC.com HOSTING4DOMAIN.COM - No e-mail contact, no AUP, but their provider is mediaone.net Hotbot.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers Hotmail.com - abuse@hotmail.com - http://wy1lg.hotmail.com/cgi- bin/dasp/tos.asp - Also look for "X-Originating-IP: [xxx.xxx.xxx.xxx]" in the header to see where the e-mail originated from. i.am - abuse@easy.to icg.net - abuse@icgcomm.com ICQ - See http://www.icq.com/features/security/spam.html Idirect.com - spammer@idirect.com iname.com - abuse@corp.mail.com information4u.com - abuse@corp.mail.com Inreach.com - postmaster@inreach.com - http://members.inreach.com/acceptable.html Intercom.net - abuse@ABAC.COM abuse@aplus.net abuse@intercom.net - http://www.abac.com/use.html Internex.net - abuse@concentric.net - http://home.concentric.net/support/tos.html interserve.com.hk - Mr. K H Lee - khlee@interserve.com.hk. Islandonline.net - Nicole@islandonline.net ISPchannel.com - abuse@mediacity.com inforamp.net - abuse@iSTAR.ca hotstar.net - abuse@iSTAR.ca magi.com - abuse@iSTAR.ca nstn.ca - abuse@iSTAR.ca jps.net - abuse@mindspring.com - http://www.mindspring.com/aboutms/policy.html jump.to - abuse@come.to - http://come.to/abuse.html Juno.com - postmaster@juno.com k12mail.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers LAKER.NET admin@laker.net or VOICE 1-954-359-3670 FAX 1-954-359-2741 LD.net - webmaster@ld.net / webmaster@cognigen.com for spamming incidents - http://LD.NET/bizop/bizop.html#nospam - http://ld.net/6.9/LD1999 - Spammer Canceled LI.net - Owned by longisland.verio.net - abuse@longisland.verio.net or questions@longisland.verio.net Listbot.com - lbabuse@linkexchange.com listen.to - abuse@come.to - http://come.to/abuse.html Logicalhosting.com - abuse@zingusa.com looksmart.com - spam@commtouch.com Loop.Com or Loop.net - greg@loop.com Lycos.com - spam@lycos.com - Also you can report abuse at http://help.lycos.com Lycosmail.com - spam@lycos.com Mail.com - spam@lycos.com Mailcity.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers Mailexcite.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers MailMe.net - support@sitesinternet.com / abuse@sitesinternet.com (abuse mailbox was full ...) MALIBU - postmaster@pbi.net marchmail.com - abuse@outblaze.com - http://anti-spam.outblaze.com/ Maverick.NET - postmaster@MAVERICK.NET MCI Net - Spamcomplaints@cwixmail.com - Security http://security.cw.net/ mckinley.com - abuse.support@excitecorp.com - http://www.excite.com/terms.html MCSNet - support@mcs.net Media3.com - http://www.media3.com/serviceagree.htm - abuse@MEDIA3.NET / admin@MEDIA3.NET . According to MAPS / RBL Media3 refused to require its Web-hosting customers to stop using unsolicited commercial e-mail messages as an advertising tool. Complain to abuse-mail@uu.net ... See http://mail-abuse.org/pressreleases/2001-01-02.html Members.xoom.com - abuse@xoom.com Mersinet.co.uk - postmaster@mersinet.co.uk MicroSoft software piracy - piracy@microsoft.com Mindspring.com - abuse@earthlink.net money.com or money.now - postmaster@cam.org mrearl.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers msl.net - support@spiff.net - mac@msl.net - http://www.msl.net/~mac/usepol.shtml MWIS.net - root@mwis.net myworldmail.com - spam@lycos.com (place the offending URL or Email address in the subject) n2<anything>.com - (Example : n2mail.com, n2adventure.com, n2acting.com) spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers naispa.org - abuse@microserve.net - http://www.microserve.net/aup/ http://www.naispa.org/aup NAMESERVERS.COM - postmaster@NAMESERVERS.COM Nap.net - abuse@bbnplanet.com Netaxs.com - support@netaxs.com / noc@netaxs.com Netcom.com or @ix.netcom.com - abuse@mindspring.net - http://www.mindspring.com/aboutms/policy.html Netease.com - Apparently abuse@netease.com is not read (quota exceeded) use postmaster@netease.com - http://corp.163.com/eng/contactus/contactus.html nextel.no - abuse@nextra.no - http://www.online.no/kundeservice/iguides/nettvett.html (Norwegian only) NFmail.com - postmaster@nfmail.com "Any use or exploiting of the Project Netfraternity (registered) for profit or commercial aims, by any person or organization, will be pursued by law." Nic.BR - AntiSPAM Brasil - spambr@abuse.net NKN.NET - postmaster@veriotexas.net NL.net / NL.uu.net - postmaster@nl.net or support@nl.uu.net one-and-only.com - abuse@oneandonlynetwork.com OneMain - - abuse@mindspring.net - http://www.mindspring.com/aboutms/policy.html online.no - abuse@nextra.no OnRamp - postmaster@veriotexas.net Optilinkcomm.net - postmaster@optilinkcomm.net Orbita.Starmedia.com - postmaster@starmedia.com PBI.net - abuse@pacbell.net - http://public.pacbell.net/dialup/usepolicy.html Pipeline.com - postmaster@pipeline.com PIPEX- postmaster@dial.pipex.com , International - int-sup@pipex.net , Unipalm PIPEX - postmaster@unipalm.pipex.com POBoxes.com - abuse@Netforward.com - http://www.netforward.com/rules.shtml Pompano.net - Abuse@MediaOne.com popsite.net - postmaster@starnetinc.com (spam) / abuse@starnetinc.com (internet abuse) - Killed users - http://www.popsite.net/kill.html portal.com - support@portal.com Primenet.com - spam@globalcenter.net PRServ.net - AT&T Global Network Services / IBM Global Services - abuse@prserv.net - http://www.attbusiness.net/ Psynet.net - abuse@netforward.com QWest.net - abuse@qwest.net RadioLink.net - abuse@netforward.com redirect.to - abuse@come.to - http://come.to/abuse.html REFLEXNET.NET / REFLEXNET.COM - abuse@reflexcomm.com registeredsite.com - abuse@interland.net - http://techsupport.interland.net/policies.asp reporting.net - abuse@befree.com / gfindon@befree.com Rostelecom.net - postmaster@rostelecom.net scroll.to - abuse@come.to - http://come.to/abuse.html SGI.net - abuse@stargate.net - http://www.stargate.net/stargate/policies-terms.html - http://www.noc.stargate.net/abuse/ Shore.net - support@shore.net Sina.com - info@staff.sina.com Sitesinternet.com - support@sitesinternet.com / abuse@sitesinternet.com (abuse mailbox was full ...) Smartworld.net - abuse@smartworld.net - "We will promptly terminate accounts of UCE originators and occasionally sue them. So please forward us any spam you get from our dns." snap.to - abuse@come.to - http://come.to/abuse.html Southwindent.com - dave@vcity.net Starmedia.com - postmaster@starmedia.com Starnetusa.net - postmaster@starnetusa.net - http://www.starnetinc.com/support/tos.html start.at - abuse@come.to - http://come.to/abuse.html State.tx.us - abuse@capnet.state.tx.us SUMMITPOINT.COM - abuse@state.net - (Merged with State.net) - http://www.state.net/MNonline/Admin/aup.html surf.to - abuse@come.to - http://come.to/abuse.html switch.to - abuse@come.to - http://come.to/abuse.html Taiwan.com - abuse@china.com - Web report of spamming - http://english.china.com/webpages/antispam.html - http://www.hkispa.org.hk/antispam/ talk.to - abuse@come.to - http://come.to/abuse.html Tande.com - abuse@netforward.com TeenWorld.POBoxes.com - abuse@netforward.com Tele2 AB - abuse@swip.net Telefonica-data.net - postmaster@telefonica-data.com Teleline.es - postmaster@teleline.es Telenordia.se - postmaster@telenordia.se The18thHole.com - abuse@netforward.com Theglobe.com - abuse@corp.theglobe.com TheGrid - postmaster@thegrid.net TheGym.net - abuse@netforward.com Theheadoffice.com - Abuse@FriendlyEmail.com TheOffice.net - abuse@netforward.com ThePentagon.com - abuse@netforward.com TheWaterCooler.com - abuse@netforward.com tip.net - postmaster@tip.net hh@tip.net Topsecrets100.com - webmaster@topsecrets100.com travel.to - abuse@come.to - http://come.to/abuse.html TSEinc.com - postmaster@tseinc.com Tucows.com - spammer@idirect.com UK.uu.net - E-Mail problems - mail@support.uk.uu.net , News problems - news@support.uk.uu.net , Security problems - security@support.uk.uu.net Ultra.net - abuse@rcn.com usol.com - postmaster@usol.com UTrade.com - support@utrade.com UUNET - E-Mail Spams abuse-mail@uu.net - Newsgroup Spams abuse- news@uu.net - If you don't want a reply abuse-noverbose@uu.net - http://www.usa.uu.net/support/usepolicy/ UWO.CA - postmaster@julian.uwo.ca - http://publish.uwo.ca/~reggers/spammers Verizonmail.com - abuse@mail.com Vids.com - info@vids.com Voyager.net - abuse@voyager.net - http://home.execpc.com/web/customersupport/systempolicies/index.html webcrawler.com - abuse.support@excitecorp.com - http://www.excite.com/terms.html Webmaster.se - postmaster@webmaster.se welcome.to - abuse@come.to - http://come.to/abuse.html Welnet.com - support@welnet.com Whowhere.com - spam@lycos.com (place the offending URL or Email address in the subject) - http://pages.whowhere.com/internet/nospammers window.to - abuse@come.to - http://come.to/abuse.html WOWmail.com - postmaster@wowmail.com Writeme.com - abuse@corp.mail.com zap.to - abuse@come.to - http://come.to/abuse.html Zentek.net - abuse@zentek-international.com - http://www.zentek- international.com/support/aup.shtml zip.to - abuse@come.to - http://come.to/abuse.html From : David Jackson (djackson@aol.net) (and this applies to *any* abuse) : To report an instance of USENET abuse send mail to postmaster@aol.com - please remember to include a complete copy of the USENET article, including all headers, to help us quickly quash the abuse. Scott reminds us : It might also be a good idea to remind people that sometimes the postmaster _is_ the spammer. Joe Spam might have his own domain (since they _used_ to be free) inside of which they are the postmaster. This is terrifyingly common with net.twits (kooks, etc.) but seems rare for spam. A quick note that if the spammer is the admin contact in whois, notifying the postmaster will surely generate laughs on their end. In the letter to the postmaster, you might wish to mention Joel's very good FAQ about advertising on the Internet : http://www.cs.ruu.nl/wais/html/na-dir/usenet/advertising/how- to/part1.html http://www.cis.ohio- state.edu/hypertext/faq/usenet/usenet/advertising/how- to/part1/faq.html One company that was suckered in by a bulk e-mail company received 35 responses to the addresses in the body of the message, and 100% of them were negative. Additionally the ISP that hosted them received 15 complaints asking for them to terminate their service. UUNet received 50+ complaints about this UCE. And where they *should* advertise : http://www.cs.ruu.nl/wais/html/na-dir/finding-groups/general.html Additional business links: http://www-personal.umich.edu/~jmm/papers.html#efi - Economic FAQ about the Internet http://www.si.umich.edu/Classes/555/resources/si555syllabus.html - Electronic Commerce http://www.si.umich.edu/Classes/555/resources/addition.html - Additional Resources If you don't get a proper response from the postmaster, remember, Whois - rs.internic.net is your friend. See the section labeled "Converting that IP to a name" for more information on Internic. This *should* get you a person to talk to & their personal e-mail address. If you don't get any response from that postmaster, then you should try the provider to that site. This gets a little trickier, but a traceroute should show you the upstream provider, and from there you can try contacting the postmasters of *that* site. Any non-profit organization (like a University) should be very happy to help get rid of a spammer if the non-profit organizations resources are being used to spam a for-profit business. The IRS can take their non-profit status away for such things. Talk to the legal council at the non-profit organization if you don't get a positive response from the postmaster. Worst case, a site can be UDP (Usenet Death Penalty) out so that other sites stop accepting news or even e-mail from that site. They are cut off from the net. Decisions like this are discussed in the news group news.admin.net-abuse.misc . If the spammer site has problems trying to figure out where the spam came from, they can *always* get help from the denizens of news.admin.net-abuse.misc, but have them take a look at their logs first and see if they see something like (Thanks to help from Michael): My news logs (for INND) are: $ cd /usr/log/news $ ls OLD expire.log news.err unwanted.log errlog news news.notice expire.list news.crit nntpsend.log and here is my syslog.conf: ## news stuff news.crit /usr/log/news/news.crit news.err /usr/log/news/news.err news.notice /usr/log/news/news.notice news.info /usr/log/news/news news.debug /usr/log/news/news.debug but, what they need to remember, is they HAVE TO LOOK QUICK!. INND expire puts all these logs in OLD, and recycles them, and expires them at the 7th day (and gzips them), i.e., OLD/: ls -l news.?.* -r--r----- 1 news news 181098 May 23 06:26 news.1.gz ... -r--r----- 1 news news 319343 May 17 06:29 news.7.gz so... to grep an old log looking for sfa.ufl.edu: (the {nn} is how many days ago, 1 is yesterday, 2 is 2 days ago, etc) cd {log/OLD} gunzip -c news.1.gz | grep sfa.ufl.edu | more Hoaxes, Fraud on the Internet and The MMF (Make Money Fast) Posts ================================================================ There is also a letter circulating about "dying boy wants postcards" (Craig Shergold) which is no longer true. Same as with the Blue Star LSD addicting children hoax. See Urban Folklore FAQ at : http://www.urbanlegends.com/classic/craig.shergold/craig_nyt.html http://www.urbanlegends.com/classic/blue.star.tattoos/blue_star_lsd_fa q.html A complete Urban Legends listings (It is big) : http://www.urbanlegends.com/afu.faq/index.html Some other hoax pages: http://www.symantec.com/avcenter/hoax.html - Symantec Hoax Page http://www.icsa.net/services/consortia/anti-virus/alerthoax.shtml - Hoax http://www.mercurycenter.com/svtech/news/indepth/docs/virus110399.htm http://kumite.com/myths/myths http://ciac.llnl.gov/ciac/CIACChainLetters.html - Chain Letters http://www.snopes.com/spoons/faxlore/billgate.htm - All about the Bill Gates Hoax chain letter that was followed by a hoax letter from The Gap, Bath & Body Works, Old Navy, Abercrombie & Fitch and probably just about any company you can imagine. http://www.vmyths.com - Virus Myths http://www.hoaxkill.com - Look on the site and see if an e-mail is a hoax and if you can't find it forward your e-mails to hoaxcheck@hoaxkill.com and they will look at it for you. If it is a hoax send it to hoaxkill@hoaxkill.com and they will notify everyone in the e-mail that the message is a hoax And why Disney is *not* giving away 13,000 free trips, why Bill Gates is not collecting e-mail addresses (and many other hoaxes): http://www.deja.com/article/406150013 My usual response goes something like: <Quote part of the hoax) > Hi! My name is Janelle McCan, Founder of the Gap. I am offering > thirty five dollar gift certificates to every seven people you send > this to. If you ever get an e-mail that tells you to forward it to other people, it is *almost certainly* a hoax. Specifically if it tells you about a "new virus" or free money. Before you send it along *please* look it up by going to http://www.google.com and typing words from the e-mail into the search line, like (in this example) and the word hoax: Gap gift certificates e-mail hoax Sorry. This is a hoax. See: http://www.snopes.com/inboxer/nothing/billgate.htm Plus, if the Gap could trace your e-mails, don't you think the Government could do the same and wouldn't that make you worry *just* a bit? Not that they aren't trying, see: http://www.zdnet.com/anchordesk/stories/story/0,10738,2606926,00.html But anyway, there are no free Gap certificates, no free $1,000 bills from Microsoft or any free trips to Disney. Sorry. PLEASE read about the Gullibility Virus. This is a very funny editorial to be passed along to your friends who send you all these kinds of hoaxes : http://www.sccu.edu/faculty/R_Harris/warning.htm <end of hoax message> There has been some discussion that such things should be canceled because they exceed the BI 20 index. They are untrue and they waste bandwidth. A partnership of the National Association of Attorneys General, the Federal Trade Commission and The National Consumers League : http://www.fraud.org/ Call 1-800-876-7060 or fill out an on-line scam sheet: http://www.fraud.org/info/repoform.htm http://www.junkemail.org/scamspam/ - FTC ScamSpam - uce@ftc.gov http://www.ftc.gov/bcp/conline/edcams/dotcon/index.html FTC Scam Page The Better Business Bureau has a web site at: http://www.bbb.org Hoaxes and scams : |