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Fighting Cybercrime: Efforts by Private Business Interests

Testimony of Dave McCurdy

President

Electronic Industries Alliance

Before the

Subcommittee on Crime of the House Judiciary Committee

June 14, 2001

Chairman Smith, Ranking Member Scott, and members of the Judiciary Subcommittee on Crime: I appreciate the opportunity to testify today on behalf of the Electronic Industries Alliance. I am deeply thankful to the Chairman for holding this series of timely and informative hearings on cybercrime. There are few issues that are of more importance to the 2,300 member companies of EIA than cybercrime and a secure Internet.

This is not news, but it still amazes me how quickly the Internet became such an important part of our lives - both personally and professionally. From the simplest personal task like checking your bank account to the most complicated business transaction, the Internet and information technologies have changed the way we live.

Unfortunately, the Internet was not designed with security, privacy or civil liberties in mind. It was designed to be an open platform for communication, with distributed control and mutual trust among users. I'm sure the architects of the Internet had no concept of what it would become, just as we have no concept of what it will become twenty years from now.

Our dependence on this new technology in all areas of our lives has created a true challenge for policymakers: how to protect users of the Internet from the abusers.

As policymakers contemplate how to best protect the Internet from cybercriminals and try to ascertain the proper role of government on the Internet, the reality remains: as a rule, technology has exponentially outpaced the establishment of sound policy.

Dependence on information technologies has opened the door to a host of vulnerabilities. Cybercriminals take advantage of these vulnerabilities every day, including threats to staff, physical assets, networks, transmission and stored data. Any of these critical parts of our information infrastructure are susceptible to sophisticated attacks from anonymous cyber-operators such as 'benevolent hackers', delinquents, industrial competitors, organized crime, foreign adversaries and terrorists.

The question is not whether or not an attack will come.because it will come. The question is what will government and business do to prepare for the next imminent attack and preserve critical systems and assets to maintain operability in the information world.



Sophistication of cyberattacks

"Nothing more than a whim of a 13-year old hacker is required to knock any user, site or server right off the internet" - Steve Gibson, Gibson Research Corporation, June 2, 2001

Between January 1, 2001, and June 12, 2001 new vulnerabilities in software products were reported from at least 39 different countries. Furthermore, traditional models of security often
focus on perimeter defenses -- securing your own network from unauthorized access. This model is insufficient for today's networks for a variety of reasons including the level of technical of sophistication and the tools criminals use to launch attacks has evolved very rapidly. This is further complicated by the ability of intruders to evade law enforcement by launching their attacks from intermediate machines they have previously compromised. Here are some examples of some of the common tools associated with cybercrime activities:

Automated scanners - programs that scan a range of Internet addresses looking for computers of a particular type.

Probes - programs that examine a computer, once it is located, searching for one or more vulnerabilities. These vulnerabilities are often present in operating system, network, or applications software. They are problems because even when corrected by vendors, system owners often do not upgrade their software with those corrections.

Root kit - a program that takes control of a penetrated computer and disguises its presence so the legitimate system owners don't know that the system has been compromised. Once a computer is compromised in this way, the attackers have full access to all data on that computer and often to all data on the local network the computer is connected to.

Sniffers - programs that are installed on compromised machines to scan network traffic as it passes by and look for data the attackers can use to their advantage (computer account names and passwords, credit card numbers, and other unencrypted sensitive data).

Attack networks - compromised computers that attackers aggregate into networks controlled by one or more master computers. These networks can be programmed to attack other machines on the Internet, often with crippling denial-of-service attacks.

IP spoofing - a technique attackers use to hide the identity of their attack computers and fool (spoof) the attacked machine into believing the attacks have come from a different source.

As the Internet grows,, so does the risk. For the first time, intruders are developing techniques to harness the power of hundreds of thousands of vulnerable systems on the Internet. Using what are called distributed-system attack tools, intruders can involve a large number of sites simultaneously, focusing all of them to attack one or more victim hosts or networks. The sophisticated developers of intruder programs package their tools into user-friendly forms and make them widely available. As a result, even unsophisticated users can use them. Subsequently, serious attackers have a pool of technology they can use and mature to launch damaging attacks and to effectively disguise the source of their activities.

[See attachments A, B]

Attack technology is developing in an open source environment and is evolving rapidly. Technology experts and users are improving their ability to react to emerging problems, but we are behind. Significant damage to our systems and infrastructure can occur before effective defenses can be implemented. As long as our strategies are reactionary, this trend will worsen.

Current Cybercrime Policy

The control of U.S. cybercrime policy has traditionally been viewed as an issue for the law enforcement and national defense communities -- not an economic policy issue. Solutions for cybercrime have been expressed in terms of criminal sanctions, counter-terrorism efforts and law enforcement training rather than the prevention managed by the users of the information assets, like businesses and individuals.

However, law enforcement and national security communities do not have all the answers. In addition to leadership from private industry, the following goals need to be met in any national policy on cybercrime:

A National strategy from the President after consultation with leadership of constituencies for coordinated responses to threats and attacks, such as was developed for Y2K including:

Establishment of empowered organizations for sharing information about cyber-threats, attacks and remedies such as the Internet Security Alliance, the sectoral ISACs, and similar government and international groups

Incentives for industrial and government institutions to adopt top-down policies of institutional security - including information technology/network security - that include:

Clear designation of responsibility/delegation from CEO

Creation of risk management plan

Investments in employee enculturation and user education

Establishment of best practices regarding high value / high risk environments in information technology, for example:

Establishment of organizational CIO

Employee education on IT security practices

Deployment of best practices technologies

o Firewalls

o Antiviral software

o PKI authentication/encryption for e-mail/Internet

In government, necessary training and funding for these types of programs.











What we need to avoid in establishing a national policy:

New technology-specific criminal statutes that will result in the hobbling of vendor industries and slowing of deployment of leading edge technologies to the mass of internet users.



Where can the private sector help?

In order to protect all Internet consumers, organizations must search for an industry-led, global, cross-sector network focused on providing solutions to the challenges of the Internet Economy. We are at risk, and the business community must make it a leadership priority. The following are examples of what the private sector should be doing:

Information Sharing

Maintaining an adequate level of security in this dynamic environment is a challenge, especially with new vulnerabilities being discovered daily and attack technology evolving rapidly in an open-source environment. To help organizations stay current with vulnerabilities and emerging threats the private sector must concentrate on providing the following:

Vulnerability catalog: a complete record of past vulnerability reports. New entries would be added to the catalog as they were reported.

Technical threat alerts: in the form of "special communications" provide early warning of newly discovered security threats and are updated as analysis activities uncover additional information. Ranging from alerts on newly discovered packages of malicious code, such as viruses and trojan horses, to in-depth analysis reports of attack methods and tools, these reports would help organizations defend against new threats and associated attack technology.

Member information exchange: augmenting the basic services listed above, an organization would have to develop an automated information sharing mechanism that allows business and individuals to anonymously report vulnerability, threat, and other security information that they are willing to share with other secure channels.

Threat analysis reports: today the great majority of Internet security incidents are conducted by unknown perpetrators who act with unknown motivations to achieve unknown goals. Managing security risks in the long-term will require a better understanding of the perpetrators and the economic, political and social issues that drive them.



Best Practices/Standards

Effective management of information security risks requires that organizations adopt a wide range of security practices. From basic physical security controls that prevent unauthorized access to computing hardware, to user-focused practices on password selection, to highly-detailed system administration practices focused on configuration and vulnerability management, these practices help organizations reduce their vulnerability to attacks from both outsiders and insiders.

Practices catalog: beginning with existing practice collections and standards, and in collaboration with any participating companies an organization must develop a catalog of practices that span the full range of activities that must be addressed when developing an effective risk management program. The catalog will contain high-level descriptions of the required practices and should be made publicly available

Security Tools

While a sizeable commercial marketplace has developed for hardware and software tools that can be used to enhance an organization's security and a variety of tools can now be purchased, comprehensive tool sets are lacking. To fill the gaps, organizations build their own or find and evaluate public domain tools - a time consuming and expensive activity. An organization would have to establish a tools exchange: a restricted access repository where network administrators only can exchange special purpose tools they have created as well as information about, and evaluation of, public domain tools available over the Internet.

Policy Development

While there are many things an organization can do to enhance its security, some issues require broad action. For example, overall security could be improved through increased information sharing between industry and government, but FOIA (Freedom Of Information Act) regulations deter companies from sharing sensitive information with the government. Other issues like privacy and the proposed HIPPA legislation could also affect network security. An organization needs to identify these overarching issues and work with the appropriate industry and government organizations to advocate policy that effectively addresses the issues.


Other Critical Areas

The current state of Internet security is the result of many additional factors, such as the ones listed below. A change in any one of these can change the level of Internet security and survivability.

Enhanced incident response capabilities - The incident response community has handled most incidents well, but is now being strained beyond its capacity. In the future, we can expect to see multiple broad-based attacks launched at the Internet at the same time. With its limited resources, the response community will fragment, dividing its attention across the problems, thereby slowing progress on each incident.

The number of directly connected homes, schools, libraries and other venues without trained system administration and security staff is rapidly increasing. These "always-on, rarely-protected" systems allow attackers to continue to add new systems to their arsenal of captured weapons.

The problem is the fact that the demand for skilled system administrators far exceeds the supply.

Internet sites have become so interconnected and intruder tools so effective that the security of any site depends, in part, on the security of all other sites on the Internet.

The difficulty of criminal investigation of cybercrime coupled with the complexity of international law mean that successful apprehension and prosecution of computer criminals is unlikely, and thus little deterrent value is realized.

As we face the complex and rapidly changing world of the Internet, comprehensive solutions are lacking. There is increased reliance on "silver bullet" solutions, such as firewalls and encryption. The organizations that have applied a "silver bullet" are lulled into a false sense of security and become less vigilant. Solutions must be combined, and the security situation must be constantly monitored as technology changes and new exploitation techniques are discovered.

There is little evidence of improvement in the security features of most products. developers are not devoting sufficient effort to apply lessons learned about the sources of vulnerabilities. Until their customers demand products that are more secure, the situation is unlikely to change.

Engineering for ease of use is not being matched by engineering for ease of secure administration. Today's software products, workstations, and personal computers bring the power of the computer to increasing numbers of people who use that power to perform their work more efficiently and effectively. Products are so easy to use that people with little technical knowledge or skill can install and operate them on their desktop computers. Unfortunately, it is difficult to configure and operate many of these products securely. This gap leads to increasing numbers of vulnerable systems.

Summary

While it is important to react to crisis situations when they occur, it is just as important to recognize that information assurance is a long-term problem. The Internet and other forms of communication systems will continue to grow and interconnect.

More and more people and organizations will conduct business and become otherwise dependent on these networks.

More and more of these organizations and individuals will lack the detailed technical knowledge and skill that is required to effectively protect systems today.

More and more attackers will look for ways to take advantage of the assets of others or to cause disruption and damage for personal or political gain.

The network and computer technology will evolve and the attack technology will evolve along with it.

Many information assurance solutions that work today will not work tomorrow.

Managing the risks that come from this expanded use and dependence on information technology requires an evolving strategy that stays abreast of changes in technology, changes in the ways we use the technology, and changes in the way people attack us through our systems and networks. To move forward, we will need to make improvements to existing capabilities as well as fundamental changes to the way technology is developed, packaged, and used.

Cybercrime needs to be attacked at the security level. Attacks will happen - they will become more sophisticated as our technology becomes more sophisticated. The best defense we can take as a nation is to ensure our networks and systems are properly fortified against attack.